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Level 1

4 points

disabled Apple ID

Why can't I download any apps or update any apps? It says my Apple ID is disabled so I reset the password but it still isn't working.

Posted on Jul 15, 2018 6:38 PM

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Level 10

469,029 points

Posted on Jul 15, 2018 6:44 PM

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support

If it is not for security reasons and you cannot download updates or purchases, contact iTunes support: Contact Apple Support

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