I keep getting the prompt do download new softare and when I click download I get this:
"Installation failed: Can't install the software because it is not currently available from the software server."
iPhone 8, iOS 11.4.1
Hello,
I've got the same problem since a few months, since I updated to High Sierra. I've updated last week to Mojave, and the issue was still there.
I've tried changing the cable to an official one, then to a licensed one, then I replaced my iPhone 7 with a new iPhone X, then I upgraded the OS to Mojave. Nothing worked.
The other day I did a search in google again, and I found a post speaking about an issue with Xcode. The post suggested as a solution to download Xcode and open it. The first time Xcode is run, it asks to install some components, and some if them are related to iOS. Actually, if iTunes is opened at the time of run Xcode for the first time, installing those support components will close and reopen iTunes.
Since I did so, I haven't had the issue anymore. I hope this helps!
I have this same issue. iOs12 on an iPhone 6s, MacBook Pro OS 10.13.6 and iTunes 12. Tried all the cables I own including two brand new Apple ones. Same result. Just want to back up my iphone...
Sadly, none of these ideas has worked for me. I am not beta, I am Mojave. That's when all this started.
😉
You are a life saver!!!
Thank you. Thank you. Thank you.
I have an iPhone XS max, all updated software, everything is synced. And an apple lightning cable. It still isn't working. Apple needs to get off it's high horse and start answering our questions.
Anyone find a serious fix from apple yet?
For the record, both of my older and newer lightning cables were official.
the same problem
I have installed already and again it will give that prompt.
Good work, thanks for the report.
This WORKED!!!
Yeah it's hidden & not intuitive, but to link to a particular post click on the down arrow choose Link to this post, then highlight & copy the new URL showing at top...
Hi Steve, it amazes me how many times I've seen the cable swap work... what gives with that???
Good to hear!
Same, anyways did you know how to resolve this? I still can't
Installation failed: Can't install the software
