iPhone says This update requires a WLAN network connection to download but I am connected to WLAN

My iPhone 6S with iOS 11.4 says "This update requires a WLAN network connection to download" when I try to update to iOS 11.4.1 but I am connected to WLAN. I have tried connecting to WLAN, connect the device to charger and still the "Download and Update" button remains greyed out.User uploaded file

iPhone 6s, iOS 11.4

Posted on Jul 16, 2018 3:40 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2018 4:09 AM

Beyond the Wlan connection, your iPhone needs to have Internet access.

Check it... (open Safari and try to open some websites).

or

Check your storage status on your iphone.


Read this support guide:

Get help with over-the-air iOS updates - Apple Support


If you can't update wirelessly, try to do it connecting your iPhone to a computer running the latest version (now 12.8)

If you don't have a computer, borrow one from your friends or contact your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jul 16, 2018 4:09 AM in response to willias

Beyond the Wlan connection, your iPhone needs to have Internet access.

Check it... (open Safari and try to open some websites).

or

Check your storage status on your iphone.


Read this support guide:

Get help with over-the-air iOS updates - Apple Support


If you can't update wirelessly, try to do it connecting your iPhone to a computer running the latest version (now 12.8)

If you don't have a computer, borrow one from your friends or contact your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector


Regards

Giulio

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iPhone says This update requires a WLAN network connection to download but I am connected to WLAN

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