How do I get iPhone 7 side buttons to work

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Level 1

8 points

How do I get iPhone 7 side buttons to work

How do I get the volume buttons and the sleep/wake button to work. No sound is emitted and the sound button does not change on the screen when I press volume up or volume down. Additionally the sleep/wake button on the other side isn't working.

The sleep wake button and the volume buttons only respond when used for a forced reset.

These problems all started when my phone got stuck in an infinite bootloop. After restoring the phone most of the functions are not working properly.

The phone is factory unlocked and purchased February 2018.

iPhone 7, iOS 11.4.1

Posted on Jul 19, 2018 12:08 AM

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Answer 1

ProustGiulio

Level 10

209,922 points

Jul 19, 2018 1:32 AM in response to rashon169

Check also: Settings>Sounds&Haptics>Change With Buttons... should be ON (green).

If the issue still persists, reading the troubleshooting steps you already tried, since your iphone is still on warranty (unless you bought it used), I would make an appointment at your most convenient Apple Store or Authorized service provider and have your iP7 inspected. They will give all the available options:

Apple - Find Locations - Location Selector

Regards

Giulio

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Answer 2

rashon169 Author

Level 1

8 points

Jul 19, 2018 12:35 AM in response to Briansyddall

I checked the side volume buttons and it's still not working. The mute switch is off. The volume slider in the control panel won't let me move it. I checked the DONOT disturb and it's also off. I can only reboot by going through settings.

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Answer 3

Jul 19, 2018 12:12 AM in response to rashon169

Hi the

Check side volume buttons &mute switch Go to control panel check volume slider Also check half moon DONOT disturb is not on.

Try a reboot press the side volume button up quickly then side volume button down quickly then hold the power button down until you see apple logo.

Cheers

Brian 🇬-1F1E7;

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How do I get iPhone 7 side buttons to work

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