Apple printing service discontinuing!!!!!

Question

Level 1

21 points

Apple printing service discontinuing!!!!!

Just accessed one of my photo books that I am working on and I got the following message:

'To create a photos project, download a project extension'!!! Heads up everyone, Apple is discontinuing its photo print serves and in future will apparently have to use 'project extension' i.e. things like Shutterfly. We have until September 30th to complete any projects we have been working on.

Am I the only one to be caught by surprise by this? I have two projects I am working on and would like to have had more time for completion!! Did check out the App store and I am a little confused as to what is suggested!!!!

Gayleen7

Mac mini, macOS High Sierra (10.13.4)

Posted on Jul 19, 2018 8:42 AM

Reply

Answer 1

léonie

Level 10

194,519 points

Jul 20, 2018 8:03 AM in response to gayleen7

More issues!!!! I called up a book I did in 2016 (100 pages!) and almost every page has a red flag on it to indicate a problem!

The red flag can mean, that photos are missing, that you used in the book. If you deleted photos from the library that have been used in the book, they will be missing from the book. The same can happen, if you moved the library between drives and referenced photos are no longer accessible.

There are now support documents about the demise of the print products store:

Reply

Answer 2

Jul 19, 2018 9:07 AM in response to gayleen7

There is no notice on the print services website:

macOS - Print Products - Apple

What are you using to print from? It might be that older versions of Photos won't print anymore. Which is a bummer, but consistent with what Apple has done in the past (i.e., with iPhoto).

Reply

Answer 3

LarryHN

Level 10

106,110 points

Jul 19, 2018 9:27 AM in response to Keith Barkley

Keith Barkley wrote:

There is no notice on the print services website:

macOS - Print Products - Apple

What are you using to print from? It might be that older versions of Photos won't print anymore. Which is a bummer, but consistent with what Apple has done in the past (i.e., with iPhoto).

No - that message is from the current version of Photos (High Sierra 10..13.6) Photos 3.0 adn also from iPhoto 9.6.1

again

so far as I know Apple has not announced this but it does show up when using iPhoto or Photos - I have not found it on any of the print product support pages or any where else but assume that it will happen since the message seems clear

LN

Reply

Answer 4

LarryHN

Level 10

106,110 points

Jul 19, 2018 10:35 AM in response to gayleen7

Every one else too - so far as I know Apple has not announced this but it does show up when using iPhoto or Photos - I have not found it on any of the print product support pages or any where else but assume that it will happen since the message seems clear

there are third party vendors like Photo Book Printing, Color Book Printing, and Calendar Printing - PrestoPhoto who can print products from iPhoto or Photos PDFs

LN

Reply

Answer 5

gayleen7 Author

Level 1

21 points

Jul 19, 2018 10:39 AM in response to Keith Barkley

No - Photos 3.0 and OS 10.13.6 - all current I believe. I have always made PDF files from any of my books but want to have them in a similar style - will have to see how this all works out. Very disappointed.

Thanks for the comments.

Gayleen7

Reply

Answer 6

gayleen7 Author

Level 1

21 points

Jul 19, 2018 10:48 AM in response to Old Toad

That is exactly the message I got - I think I understand now but was totally confused by the 'Open App Store' message where I was expecting to see something related to an 'Extension' to the Apple Photos program!! I had a real problem getting one of my books printed last year, so I think they were having technical issues. Will be looking to see what my options are!

Regards,

Gayleen 7

Reply

Answer 7

Old Toad

Level 10

207,265 points

Jul 19, 2018 10:54 AM in response to gayleen7

PrestoPhotos will print books from the pdf file created by iPhoto and Photos. A number of users have tried them and reported back favorably. I just don't know how PP handles the glossy dust jacket. To get a PDF with the dust jacket the size it should be printed one must hold down the Option key and click on the Buy Book button. You'll then be give the chance to save the pdf file without having to purchase the book. I just hope Apple doesn't kill that option after Sept. 30.

Reply

Answer 8

gayleen7 Author

Level 1

21 points

Jul 19, 2018 10:56 AM in response to LarryHN

Am I correct that we are still able to compose the books in Photos, i.e. use the formats and styles? I would then be able to generate a PDF file for printing at an alternative printer, hopefully able to generate a similar style book and quality. This is important to me as I have a particular format I like to use for consistency.

Thanks.

Gayleen7

Reply

Answer 9

Old Toad

Level 10

207,265 points

Jul 19, 2018 11:00 AM in response to gayleen7

We are now. I don't know if Apple will change Photos after Sept. 30th so it can't create PDF files. We'll just have to wait and see. But I think we'll still be able to do it by just starting to print the book and select "Print to PDF".

Reply

Answer 10

gayleen7 Author

Level 1

21 points

Jul 20, 2018 7:44 AM in response to gayleen7

More issues!!!! I called up a book I did in 2016 (100 pages!) and almost every page has a red flag on it to indicate a problem! (the book showed no issues when I had it printed) I have always kept a PDF copy so I think I can have a copy printed by another source but they are really discouraging any projects as of this moment!!! Also, the warning box keeps popping up every time you go into a project - very annoying!

Hope everyone has kept a PDF copy of all that work!

Reply

Answer 11

gayleen7 Author

Level 1

21 points

Jul 20, 2018 8:10 AM in response to léonie

Thanks, leonie. That could be an explanation, but I still have the same album of pictures I used for the book in the same place, as far as I can tell. However I am glad to see there are some support documents and I will proceed to review them.

Thank you for your help.

Gayleen7

Reply