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i buy 50 gb data storage but i cant play videos and pics are not show clear

Posted on Jul 20, 2018 10:23 PM

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Level 10

684,039 points

Posted on Jul 21, 2018 1:31 PM

If you open the Photos app, can you tap the video to download it? If you have Photos Optimization turned on, you will not have full resolution photos on your device.

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Eric Root

Level 10

684,039 points

Jul 21, 2018 1:31 PM in response to mushtaqfromswabi

If you open the Photos app, can you tap the video to download it? If you have Photos Optimization turned on, you will not have full resolution photos on your device.

i buy 50 gb data storage but i cant play videos and pics are not show clear

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