Mac Pro (late 2013) crash due to AMD Firepro D300 Error (report attached)

Mac Pro (late 2013) crash due to AMD Firepro D300 Error. It has happened three times during the last 10 days.

Can anyone help me to resolve the issue? Any advice?


Below my current configuration and the problem (panic) report:



My current configuration is:

Chipset Model:AMD FirePro D300
Type:GPU
Bus:PCIe
Slot:Slot-2
PCIe Lane Width:x16
VRAM (Dynamic, Max):2048 MB
Vendor:AMD (0x1002)
Device ID:0x6810
Revision ID:0x0000
ROM Revision:113-C4012F-687
VBIOS Version:113-C4012PB-012
EFI Driver Version:01.0D.687
Automatic Graphics Switching:Supported
gMux Version:4.0.11 [3.2.8]
Metal:Supported, feature set macOS GPUFamily1 v3




Here is the problem (panic) report generated by macOS:

Anonymous UUID: FABA9DA2-DE4A-4216-987E-9638FB3C3B2D

Fri Jul 20 20:59:31 2018

*** Panic Report ***

panic(cpu 8 caller 0xffffff7f889de64b): "displayModeDidChange failed: set_display_mode_and_vram failed!

"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/GPUDriversAMD/GPUDriversAMD-1. 68.20/Common/GLKernel/ATI/Accel/AMDAccelDisplayMachine.cpp:321

Backtrace (CPU 8), Frame : Return Address

0xffffff83a82239e0 : 0xffffff800326c1c6

0xffffff83a8223a30 : 0xffffff8003395274

0xffffff83a8223a70 : 0xffffff8003387544

0xffffff83a8223ae0 : 0xffffff800321e1e0

0xffffff83a8223b00 : 0xffffff800326bc3c

0xffffff83a8223c30 : 0xffffff800326b9fc

0xffffff83a8223c90 : 0xffffff7f889de64b

0xffffff83a8223dc0 : 0xffffff7f8894a568

0xffffff83a8223df0 : 0xffffff7f88971460

0xffffff83a8223e30 : 0xffffff8003897cee

0xffffff83a8223e70 : 0xffffff7f8568f40e

0xffffff83a8223eb0 : 0xffffff7f8568db33

0xffffff83a8223f00 : 0xffffff7f8568df7d

0xffffff83a8223f30 : 0xffffff8003897ef2

0xffffff83a8223f70 : 0xffffff800389752c

0xffffff83a8223fa0 : 0xffffff800321d557

Kernel Extensions in backtrace:

com.apple.driver.AppleMGPUPowerControl(3.20.13)[72AD9801-E6BD-3518-A978-8EE096C CB602]@0xffffff7f85688000->0xffffff7f85693fff

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[B914C331-D34D-3C2A-A213-B030389F57 7C]@0xffffff7f85680000

dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff 7f83a55000

dependency: com.apple.driver.AppleGraphicsControl(3.20.13)[21FE5549-B94B-3EF9-9BF1-76114C50 CB52]@0xffffff7f85685000

dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xfffff f7f83a90000

dependency: com.apple.iokit.IONDRVSupport(519.20)[64AB0898-0DF1-32DF-850A-8840C3478439]@0xf fffff7f85672000

dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@ 0xffffff7f853ad000

com.apple.iokit.IOAcceleratorFamily2(378.26)[AE312652-F3AF-3BFD-AEFF-FE4CCCC33B A9]@0xffffff7f8893f000->0xffffff7f889d6fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[4FAE8181-B0B4-3A30-B0F3-77F48D 2486E5]@0xffffff7f841ab000

dependency: com.apple.iokit.IOSurface(211.15)[37BCC686-AF99-3381-AC4F-E54A347E0F40]@0xfffff f7f88816000

dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff 7f83a55000

dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@ 0xffffff7f853ad000

com.apple.kext.AMDRadeonX4000(1.6.8)[3A5B2002-9BF9-36B4-BBC4-15B37FCEAD7B]@0xff ffff7f889d7000->0xffffff7f88e90fff

dependency: com.apple.iokit.IOSurface(211.15)[37BCC686-AF99-3381-AC4F-E54A347E0F40]@0xfffff f7f88816000

dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff 7f83a55000

dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@ 0xffffff7f853ad000

dependency: com.apple.iokit.IOAcceleratorFamily2(378.26)[AE312652-F3AF-3BFD-AEFF-FE4CCCC33B A9]@0xffffff7f8893f000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

17G65



Kernel version:

Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64

Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F

Kernel slide: 0x0000000003000000

Kernel text base: 0xffffff8003200000

__HIB text base: 0xffffff8003100000

System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)



System uptime in nanoseconds: 183120692436065

last loaded kext at 445320759992: com.apple.filesystems.smbfs 3.2.3 (addr 0xffffff7f86065000, size 434176)

last unloaded kext at 318956100441: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f86065000, size 61440)

loaded kexts:

com.bitdefender.TMProtection 5.0.0

com.bitdefender.FileProtect 1

com.kairos.driver.DuetDisplay 2

com.paragon-software.filesystems.ntfs 319.2.15

com.bitdefender.SelfProtect 1.2.11

com.apple.filesystems.smbfs 3.2.3

com.apple.kext.AMDFramebuffer 1.6.8

com.apple.kext.AMDRadeonX4000 1.6.8

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleGraphicsDevicePolicy 3.20.13

com.apple.AGDCPluginDisplayMetrics 3.20.13

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.7f10

com.apple.driver.AGPM 110.23.37

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.pmtelemetry 1

com.apple.driver.AudioAUUC 1.70

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHDA 281.52

com.apple.driver.eficheck 1

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleMGPUPowerControl 3.20.13

com.apple.driver.AppleIntelMCEReporter 107

com.apple.kext.AMD7000Controller 1.6.8

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.driver.AppleUSBStorageCoexistentDriver 439.70.3

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 220.50.1

com.apple.kext.AMDRadeonX4030HWLibs 1.0

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.kext.AMDRadeonX4000HWServices 1.6.8

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOAVBFamily 680.2

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSurface 211.15

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.AppleGPUWrangler 3.20.13

com.apple.driver.AppleUSBAudio 312.6

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleGraphicsControl 3.20.13

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.20

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.kext.AMDSupport 1.6.8

com.apple.AppleGraphicsDeviceControl 3.20.13

com.apple.iokit.IOGraphicsFamily 519.20

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f10

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f10

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10

com.apple.iokit.IOBluetoothFamily 6.0.7f10

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.iokit.IOUSBMassStorageClass 4.0.4

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBEHCIPCI 1.2

com.apple.driver.usb.AppleUSBEHCI 1.2

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF

Model: MacPro6,1, BootROM MP61.0124.B00, 6 processors, 6-Core Intel Xeon E5, 3.5 GHz, 32 GB, SMC 2.20f18

Graphics: AMD FirePro D300, AMD FirePro D300, PCIe

Graphics: AMD FirePro D300, AMD FirePro D300, PCIe

Memory Module: DIMM1, 8 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343147553741465238432D52442020

Memory Module: DIMM2, 8 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343147553741465238432D52442020

Memory Module: DIMM3, 8 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343147553741465238432D52442020

Memory Module: DIMM4, 8 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343147553741465238432D52442020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet 2, Ethernet, en1

Network Service: Wi-Fi, AirPort, en2

PCI Card: AMD FirePro D300, Display Controller, Slot-2

PCI Card: AMD FirePro D300, Display Controller, Slot-1

Serial ATA Device: APPLE SSD SM1024F, 1 TB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

USB Device: AS2115

USB Device: My Passport 0748

USB Device: USB3.0 Hub

USB Device: USB3.0 Hub

USB Device: USB2.0 Hub

USB Device: Kensington Eagle Trackball

USB Device: USB2.0 Hub

USB Device: HD Webcam C615

USB Device: USB Receiver

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Mac Pro, macOS High Sierra (10.13.6), Late 2013

Posted on Jul 21, 2018 8:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2018 8:27 AM

Your problems are just as likely caused by the so-called Anti-Virus software and after-market display drivers you have installed.

loaded kexts:

com.bitdefender.TMProtection 5.0.0

com.bitdefender.FileProtect 1

com.kairos.driver.DuetDisplay 2

com.paragon-software.filesystems.ntfs 319.2.15

com.bitdefender.SelfProtect 1.2.11


Paragon is not likely involved, abut anything that modifies the kernel is suspect when the kernel panics.

Similar questions

4 replies
Question marked as Top-ranking reply

Jul 21, 2018 8:27 AM in response to amunoztico

Your problems are just as likely caused by the so-called Anti-Virus software and after-market display drivers you have installed.

loaded kexts:

com.bitdefender.TMProtection 5.0.0

com.bitdefender.FileProtect 1

com.kairos.driver.DuetDisplay 2

com.paragon-software.filesystems.ntfs 319.2.15

com.bitdefender.SelfProtect 1.2.11


Paragon is not likely involved, abut anything that modifies the kernel is suspect when the kernel panics.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Pro (late 2013) crash due to AMD Firepro D300 Error (report attached)

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