My App Store says that my Apple ID is disabled, I’ve changed the password. Why is it still saying disabled?
I need help! I can’t download apps
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If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.