Running Sierra 10.12.6 on mid-2010 MacPro. When I go to click on a file or after I click on a file, I get the spinning beachball for 5 to 10 seconds. Then the file opens. Why is this and how can I correct it? I have 10 GB of Ram. Start-up disk is 1 TB SSD. Thanks.
Mac Pro, macOS Sierra (10.12.6), Mid 2010
Drives:
disk0 - OWC Mercury Electra 3G SSD 960.20 GB (Solid State - TRIM: No)
disk1 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No)
Your SSD drives needs to have TRIM turned on. Otherwise it can get really slow.
Apple provides the trimforce command in 10.10 and later.
disk3s1 - s**************d 1000.00 GB (21.17 GB free)
APFS
Mount point: /Volumes/s**************d
disk8s1 - C********e 1000 MB (480 MB free)
Journaled HFS+
Mount point: /Volumes/C********e
disks as full as that slow down dramatically.
Network:
[...]
iCloud Status: 7 pending files
You may be over-using iCloud when you get a backlog like that.
Unsigned Files:
too many, including obsolete Cocktail and DivX.
32-bit Applications:
185 32-bit apps
This is an indication you have too much junk. Junk in this sense is like stuff in the attic. It may be perfectly good, but you don't need it right now.
Kernel Extensions:
[...]
/Library/Extensions
[...]
[Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
[Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.5)
[Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/System/Library/Extensions
[Not Loaded] Belcarra.USBLAN_netpart.kext (2.0.2)
[Not Loaded] Belcarra.USBLAN_usbpart.kext (2.0.2)
[Not Loaded] LaCieScsiType00.kext (1.2.13 - SDK 10.5)
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (2.0.6)
[Not Loaded] EltimaAsync.kext (0.2.5b15)
[Not Loaded] genekext.kext (2.4.1)
[Loaded] TrackballWorks.kext (1.1.1 - SDK 10.6)
[Not Loaded] RoxioBluRaySupport.kext (1.1.6)
[Not Loaded] Pen Tablet.kext (Pen Tablet 5.1.0-3)
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[Not Loaded] Belcarra.USBLAN_netpart.kext (1.6.1)
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[Not Loaded] Belcarra.USBLAN_usbpart.kext (1.6.1)
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (1.6.1)
Seeing seagate extensions loaded makes me fear that you have drives that were left as they came from the factory. They may have been Windows New Technology File System (NTFS) drives, and these proprietary Utilities sometime simulate a MacOS file structure on them.
The downside is that if the driver ever does not get loaded, for any reason including moving it to another system, the drive may be unreadable.
a lot of Belcarra extensions that are not even getting loaded. Do you still need them?
Drives:
disk0 - OWC Mercury Electra 3G SSD 960.20 GB (Solid State - TRIM: No)
disk1 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No)
Your SSD drives needs to have TRIM turned on. Otherwise it can get really slow.
Apple provides the trimforce command in 10.10 and later.
disk3s1 - s**************d 1000.00 GB (21.17 GB free)
APFS
Mount point: /Volumes/s**************d
disk8s1 - C********e 1000 MB (480 MB free)
Journaled HFS+
Mount point: /Volumes/C********e
disks as full as that slow down dramatically.
Network:
[...]
iCloud Status: 7 pending files
You may be over-using iCloud when you get a backlog like that.
Unsigned Files:
too many, including obsolete Cocktail and DivX.
32-bit Applications:
185 32-bit apps
This is an indication you have too much junk. Junk in this sense is like stuff in the attic. It may be perfectly good, but you don't need it right now.
Kernel Extensions:
[...]
/Library/Extensions
[...]
[Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
[Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.5)
[Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/System/Library/Extensions
[Not Loaded] Belcarra.USBLAN_netpart.kext (2.0.2)
[Not Loaded] Belcarra.USBLAN_usbpart.kext (2.0.2)
[Not Loaded] LaCieScsiType00.kext (1.2.13 - SDK 10.5)
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (2.0.6)
[Not Loaded] EltimaAsync.kext (0.2.5b15)
[Not Loaded] genekext.kext (2.4.1)
[Loaded] TrackballWorks.kext (1.1.1 - SDK 10.6)
[Not Loaded] RoxioBluRaySupport.kext (1.1.6)
[Not Loaded] Pen Tablet.kext (Pen Tablet 5.1.0-3)
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[Not Loaded] Belcarra.USBLAN_netpart.kext (1.6.1)
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[Not Loaded] Belcarra.USBLAN_usbpart.kext (1.6.1)
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (1.6.1)
Seeing seagate extensions loaded makes me fear that you have drives that were left as they came from the factory. They may have been Windows New Technology File System (NTFS) drives, and these proprietary Utilities sometime simulate a MacOS file structure on them.
The downside is that if the driver ever does not get loaded, for any reason including moving it to another system, the drive may be unreadable.
a lot of Belcarra extensions that are not even getting loaded. Do you still need them?
Please download and run EtreCheck, created by one of own colleagues here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-23 11:19:51
Download EtreCheck from https://etrecheck.com
Runtime: 3:10
Performance: Good
Problem: Beachballing
Description:
Cursor on file produces beach balling and it takes 5 to 10 seconds to open file.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing- There have been numerous app crashes.
Apps with heavy CPU usage- There have been numerous cases of apps with heavy CPU usage.
Clean up- There are orphan files that could be removed.
Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.
System modifications- There are a large number of system modifications running in the background.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
Mac Pro (2010 - 2012)
Mac Pro Model: MacPro5,1
1 2.8 GHz Quad-Core Intel Xeon (Xeon(R)) CPU: 4-core
10 GB RAM - Upgradeable
DIMM 1 - 4 GB DDR3 ECC 1066 ok
DIMM 2 - 4 GB DDR3 ECC 1066 ok
DIMM 3 - 1 GB DDR3 ECC 1066 ok
DIMM 4 - 1 GB DDR3 ECC 1066 ok
Video Information:
ATI Radeon HD 5770 - VRAM: 1024 MB
LED Cinema Display 1920 x 1200
Drives:
disk0 - OWC Mercury Electra 3G SSD 960.20 GB (Solid State - TRIM: No)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - O**********D (Journaled HFS+) 959.20 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk1 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No)
Internal SATA 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 1000.00 GB
disk3s1 - s**************d (APFS) 1000.00 GB (977.01 GB used)
disk3s2 - Preboot (APFS) [APFS Preboot] 1000.00 GB (19 MB used)
disk3s3 - Recovery (APFS) [Recovery] 1000.00 GB (517 MB used)
disk3s4 - VM (APFS) [APFS VM] 1000.00 GB (1.07 GB used)
disk2 - ST2000DM001 4.14 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk5 - LaCie 2.00 TB
External FireWire
disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk5s2 - L**************** (Journaled HFS+) 2.00 TB
disk5s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk6 - Western Digital My Book 1140 3.00 TB
External USB 480 Mbit/s
disk6s1 - EFI [EFI] 315 MB
disk6s2 - W*****B (Journaled HFS+) 3.00 TB
disk6s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk7 - Seagate Backup+ Hub WH 4.00 TB
External USB 480 Mbit/s
disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk7s2 - S***********************e (Journaled HFS+) 4.00 TB
disk7s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk8 - Disk Image 1.00 GB (Disk Image)
External Disk Image
disk8s1 - C********e (Journaled HFS+) 1000 MB
Mounted Volumes:
disk0s2 - O**********D 959.20 GB (158.34 GB free)
Journaled HFS+
Mount point: /
disk3s1 - s**************d 1000.00 GB (21.17 GB free)
APFS
Mount point: /Volumes/s**************d
disk5s2 - L**************** 2.00 TB (688.33 GB free)
Journaled HFS+
Mount point: /Volumes/L****************
disk6s2 - W*****B 3.00 TB (1.38 TB free)
Journaled HFS+
Mount point: /Volumes/W*****B
disk7s2 - S***********************e 4.00 TB (2.83 TB free)
Journaled HFS+
Mount point: /Volumes/S***********************e
disk8s1 - C********e 1000 MB (480 MB free)
Journaled HFS+
Mount point: /Volumes/C********e
Network:
Interface en3: Bluetooth PAN
Interface en0: Ethernet 1
Interface en1: Ethernet 2
One IPv4 address
3 IPv6 addresses
Interface fw0: FireWire
Interface en2: Wi-Fi
802.11 a/b/g/n
One IPv4 address
3 IPv6 addresses
iCloud Quota: 157.35 GB available
iCloud Status: 7 pending files
System Software:
macOS Sierra 10.12.6 (16G1408)
Time since boot: About a day
System Load: 1.70 (1 min ago) 1.29 (5 min ago) 1.29 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist
Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.fujitsu.pfu.ScanSnap.AOUMonitor.plist
Executable: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app/Contents/M acOS/AOUMonitor
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.vmware.launchd.vmware.plist
Executable: /Library/Application Support/VMware Fusion/boot.sh --start
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.maintain.Restart.plist
Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist
Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOC Generator
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.maintain.CocktailScheduler.plist
Executable: /usr/bin/osascript -e try -e 'set schedulerOwner to do shell script "defaults read /Library/'Application Support'/Cocktail/Scheduler.plist SchedulerOwner"' -e 'do shell script "users"' -e 'if the result contains schedulerOwner then' -e 'do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh"' -e 'end if' -e 'end try'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist
Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist
Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist
Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist
Executable: /Library/Application Support/Seagate/TBLoopDriveParams
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist
Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist
Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.wacom.pentablet.plist
Executable: /Library/Application Support/Tablet/PenTabletDriver.app/Contents/MacOS/PenTabletDriver
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.epson.epw.agent.plist
Executable: /Library/Printers/EPSON/InkjetPrinter/EPW/IJEPWAgent.app/Contents/MacOS/IJEPWAg ent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist
Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/jp.co.pfu.ScanSnap.SearchablePDFConverter.plist
Executable: /Applications/ScanSnap/SearchablePDFConverter.app/Contents/Resources/Searchable PDFConverterOCR.app/Contents/MacOS/SearchablePDFConverterOCR os
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
185 32-bit apps
Kernel Extensions:
/Library/Application Support/Roxio
[Not Loaded] TDIXController.kext (2.0)
/Library/Extensions
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)
[Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
[Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.5)
[Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
/System/Library/Extensions
[Not Loaded] Belcarra.USBLAN_netpart.kext (2.0.2)
[Not Loaded] Belcarra.USBLAN_usbpart.kext (2.0.2)
[Not Loaded] LaCieScsiType00.kext (1.2.13 - SDK 10.5)
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (2.0.6)
[Not Loaded] EltimaAsync.kext (0.2.5b15)
[Not Loaded] genekext.kext (2.4.1)
[Loaded] TrackballWorks.kext (1.1.1 - SDK 10.6)
[Not Loaded] RoxioBluRaySupport.kext (1.1.6)
[Not Loaded] Pen Tablet.kext (Pen Tablet 5.1.0-3)
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[Not Loaded] Belcarra.USBLAN_netpart.kext (1.6.1)
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[Not Loaded] Belcarra.USBLAN_usbpart.kext (1.6.1)
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (1.6.1)
Startup Items:
Cocktail Path: /Library/StartupItems/Cocktail
RetroRun Path: /Library/StartupItems/RetroRun
System Launch Agents:
| [Not Loaded] | 6 Apple tasks |
| [Loaded] | 166 Apple tasks |
| [Running] | 113 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 41 Apple tasks |
| [Loaded] | 171 Apple tasks |
| [Running] | 107 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
| [Running] | com.wacom.pentablet.plist (? 6e15f4bf - installed 2008-12-09) |
| [Not Loaded] | com.maintain.ShutDown.plist (? 83dbe49b - installed 2018-05-04) |
| [Running] | com.maintain.SystemEvents.plist (Apple - installed 2017-07-14) |
| [Other] | com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2011-02-15) |
| [Not Loaded] | com.maintain.Restart.plist (? b392741a - installed 2018-05-04) |
| [Loaded] | com.divx.dms.agent.plist (? bf9bdaf7 - installed 2017-11-17) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-03) |
| [Loaded] | com.divx.update.agent.plist (DivX, LLC - installed 2017-08-02) |
| [Not Loaded] | com.maintain.LogOut.plist (? 52c16c4b - installed 2018-05-04) |
| [Loaded] | com.divx.uninstall.converter.plist (? 9e90dee7 - installed 2018-01-18) |
| [Running] | com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (? 1d61e789 - installed 2016-01-07) |
| [Not Loaded] | com.maintain.PurgeInactiveMemory.plist (? 0 - installed 2014-12-14) |
| [Loaded] | com.divx.uninstall.preferences.plist (? 1cd1d81c - installed 2018-01-18) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) |
| [Loaded] | com.divx.uninstall.player.plist (? 664f994d - installed 2018-01-18) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? 33fa66ba - installed 2017-12-19) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (? ed2af8df - installed 2017-01-11) |
| [Running] | com.epson.epw.agent.plist (? 7c4cf380 - installed 2008-05-29) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-22) |
| [Running] | com.canon.MFManager.plist (? 8a8296d7 - installed 2014-11-13) |
| [Running] | com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-17) |
| [Loaded] | com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-11-17) |
| [Not Loaded] | com.maintain.Sleep.plist (? 269361ac - installed 2018-05-04) |
| [Other] | syncmateStarter.plist (? 6f95808e - installed 2015-07-08) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2017-01-11) |
| [Not Loaded] | com.maintain.CocktailScheduler.plist (? 82ae3a14 - installed 2018-05-04) |
| [Loaded] | com.apple.aelwriter.plist (Apple - installed 2010-11-01) |
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-22) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-02-05) |
| [Running] | com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-07-22) |
| [Loaded] | com.prosofteng.DriveGenius.locum.plist (PROSOFT Engineering, Inc. - installed 2017-06-19) |
| [Running] | com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2018-03-20) |
| [Loaded] | com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-20) |
| [Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-22) |
| [Loaded] | com.adobe.SwitchBoard.plist (? 68cad67 - installed 2011-02-15) |
| [Loaded] | com.smithmicro.netwise.osx.helper.plist (Smith Micro Software, Inc.; Consumer Division - installed 2017-04-09) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2017-01-11) |
| [Not Loaded] | com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2017-07-14) |
| [Loaded] | com.vmware.launchd.vmware.plist (? 40d1be26 - installed 2010-04-01) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) |
| [Other] | rapiback.plist (? 781899de - installed 2012-08-06) |
| [Running] | com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-02) |
User Launch Agents:
| [Other] | com.spotify.webhelper.plist (? 0 - installed 2013-08-16) |
| [Running] | com.prosofteng.DGMonitor.plist (PROSOFT Engineering, Inc. - installed 2017-12-12) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-12) |
| [Not Loaded] | .dat1661.000 (? 0 - installed 2015-04-17) |
| [Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2018-07-22) |
| [Running] | jp.co.pfu.ScanSnap.SearchablePDFConverter.plist (? 0 - installed 2016-03-06) |
| [Loaded] | com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-03) |
| [Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-05-28) |
| [Other] | com.adobe.ARM.***.plist (? 0 - installed 2011-10-26) |
User Login Items:
SmartDaemon Application (Justin Johnson - installed 2018-03-20)
(/Library/Application Support/CleverFiles/SmartDaemon.app)
XFINITY WiFi Application (Smith Micro Software, Inc.; Consumer Division - installed 2017-04-09)
(/Applications/XFINITY WiFi.app)
Dropbox Application (Dropbox, Inc. - installed 2018-07-13)
(/Applications/Dropbox.app)
ScanSnap Manager Application (PFU LIMITED - installed 2017-01-14)
(/Applications/ScanSnap/ScanSnap Manager.app)
Default Folder X Application (St. Clair Software - installed 2018-06-18)
(/Applications/Default Folder X.app)
Google Photos Backup Application (Google, Inc. - installed 2018-06-03)
(/Applications/Google Photos Backup.app)
DiskWarriorStarter Application (Alsoft, Inc - installed 2014-12-02)
(/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)
CCC User Agent Application (Bombich Software, Inc. - installed 2018-07-22)
(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
TrackballWorksHelper Application (Kensington Computer Products Group - installed 2018-03-07)
(/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWo rksHelper.app)
Garmin Express Service Application (Garmin International - installed 2018-07-12)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
WhatsApp Application (WhatsApp Inc. - installed 2018-07-12)
(/Applications/WhatsApp.app)
EOS Utility Application (? - installed 2015-02-01)
(/Applications/Canon Utilities/EOS Utility/EOS Utility.app)
Internet Plug-ins:
SharePointBrowserPlugin: (installed 2013-02-08)
o1dbrowserplugin: (installed 2015-12-16)
OfficeLiveBrowserPlugin: (installed 2011-06-20)
Flip4Mac WMV Plugin: (installed 2014-03-09)
RealPlayer Plugin:
AdobePDFViewerNPAPI: (installed 2016-09-30)
FlashPlayer-10.6: (installed 2018-07-12)
DivX Web Player: (installed 2018-01-18)
Silverlight: (installed 2017-05-13)
QuickTime Plugin: (installed 2018-06-03)
Flash Player: (installed 2018-07-12)
googletalkbrowserplugin: (installed 2015-12-11)
iPhotoPhotocast: (installed 2010-08-12)
AdobePDFViewer: (installed 2016-09-30)
CANONiMAGEGATEWAYDL: (installed 2009-09-08)
GarminGpsControl: (installed 2011-08-10)
PepperFlashPlayer: (installed 2018-07-12)
RL Secure Plug-In Layer: (installed 2014-01-30)
JavaAppletPlugin: (installed 2018-03-07)
User Internet Plug-ins:
Picasa: (installed 2009-11-02)
Safari Extensions:
| 1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2018-07-19) |
| Translate.safariextz - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#Translate(installed 2018-05-23) |
3rd Party Preference Panes:
AppTrap (installed 2017-05-20)
Default Folder X (installed 2015-09-27)
Flash Player (installed 2018-06-25)
Flip4Mac WMV (installed 2014-03-09)
Java (installed 2018-01-24)
TrackballWorks (installed 2018-03-07)
Macally Input Manager (installed 2008-03-26)
MacFUSE (installed 2008-12-19)
Kensington MouseWorks (installed 2007-08-18)
Seagate Dashboard for Mac OSX (installed 2017-05-11)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| kernel_task | Apple | 45 | |
| WindowServer | Apple | 3 | |
| SearchablePDFConverterOCR | ? | 1 | /Applications/ScanSnap/SearchablePDFConverter.app |
| launchservicesd | Apple | 0 | |
| loginwindow | Apple | 0 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| com.apple.WebKit.WebContent (6) | Apple | 1.68 GB | |
| kernel_task | Apple | 841 MB | |
| Finder | Apple | 668 MB | |
| com.apple.WebKit.WebContent (22) | Apple | 506 MB | |
| thunderbird | ? | 288 MB | /Applications/Thunderbird.app |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 15 MB | 5 MB | |
| Dropbox | Dropbox, Inc. | 2 MB | 915 KB | |
| thunderbird | ? | 193 KB | 9 KB | /Applications/Thunderbird.app |
| netbiosd | Apple | 86 KB | 25 KB | |
| apsd | Apple | 8 KB | 9 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| WindowServer | Apple | 2 | |
| XFINITY WiFi | Smith Micro Software, Inc.; Consumer Division | 1 | |
| launchservicesd | Apple | 0 | |
| airportd | Apple | 0 | |
| nsurlstoraged (2) | Apple | 0 |
Virtual Memory Information:
| Available RAM | 2.53 GB |
| Free RAM | 43 MB |
| Used RAM | 7.47 GB |
| Cached files | 2.49 GB |
| Swap Used | 326 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Garmin Express | 0 | 2018-07-12 |
| Adobe Flash Player | 30.0.0.134 | 2018-07-12 |
| Adobe Pepper Flash Player | 30.0.0.134 | 2018-07-12 |
| Google Earth | 1.2.10.105 | 2018-07-12 |
| SuperDuper! | 3.1.7 | 2018-07-22 |
Clean up:
/Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92 651fb65e1bf9c8e43c37a23d420d.plist
/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
Executable not found
~/Library/LaunchAgents/com.spotify.webhelper.plist
~/Library/Application Support/Spotify/SpotifyWebHelper
Executable not found
~/Library/LaunchAgents/.dat1661.000
/System/Library/CoreServices/Folder Actions Dispatcher.app/Contents/MacOS/Folder Actions Dispatcher
Executable not found
/Library/LaunchDaemons/rapiback.plist
/Library/Application Support/EltimaSyncMate/BackService.app/Contents/MacOS/rapiback
Executable not found
~/Library/LaunchAgents/com.adobe.ARM.***.plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found
/Library/LaunchAgents/syncmateStarter.plist
/Library/Application Support/EltimaSyncMate/SyncMateServer.app/Contents/MacOS/SyncMateServer
Executable not found
/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
/Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager
Executable not found
Diagnostics Information (past 7 days):
2018-07-22 22:26:13 Finder.app CPU (6 times)
/System/Library/CoreServices/Finder.app
2018-07-22 21:55:19 com.apple.WebKit.Networking CPU (4 times)
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/ com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking
2018-07-22 17:19:57 Dropbox.app CPU
/Applications/Dropbox.app
2018-07-22 04:58:40 mds Crash
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds
Initializing |
2018-07-22 03:49:33 mds_stores Crash
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds_stores
[0x70000911a000] deleteDocument error: mismatch oid: 27432778 docId: 882413 idxOid: 27423589 [0x700009014000] reassignDocument error: oid mismatch oldOid: 27432777 newOid: 27432778 docId: 882413 idxOid: 27423589 [0x700009014000] reassignDocument error: oid mismatch oldOid: 27432776 newOid: 27432777 docId: 882413 idxOid: 27423589 [0x700009014000] reassignDocument error: oid mismatch oldOid: 27432774 newOid: 27432776 docId: 882413 idxOid: 27423589 [0x700009014000] reassignDocument error: oid mismatch oldOid: 27423778 newOid: 27432774 docId: 882413 idxOid: 27423589 [0x7000094af000] Finished index consistency check for /.Spotlight-V100/Store-V2/4DBBBD23-FD52-4747-80BA-915207E21411. Missing deletes:1 [0x7000094af000] Starting index consistency check for /.Spotlight-V100/Store-V2/4DBBBD23-FD52-4747-80BA-915207E21411 [0x700009532000] Finished index consistency check for /Volumes/LaCie 2 TB Ext HD /.Spotlight-V100/Store-V2/DECCCB70-52C2-4A42-8F16-845D462AFF5D. Missing deletes:307 [0x700009532000] Starting index consistency check for /Volumes/LaCie 2 TB Ext HD /.Spotlight-V100/Store-V2/DECCCB70-52C2-4A42-8F16-845D462AFF5D Initializing |
2018-07-21 10:47:26 Firefox.app CPU (4 times)
/Applications/Firefox.app
2018-07-19 20:51:45 Microsoft Word.app Hang
/Applications/ Microsoft Office 2011/Microsoft Word.app
2018-07-19 14:26:32 SSCheckScanMessage.app Crash (6 times)
/Applications/ScanSnap/ScanSnap Manager.app/Contents/Resources/SSCheckScanMessage.app
2018-07-18 10:24:03 PKBrowserService Crash
/System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/XPCServic es/PKBrowserService.xpc/Contents/MacOS/PKBrowserService
objc_msgSend() selector name: setSdRef: |
2018-07-16 13:12:23 EOS Utility 2.app CPU
/Applications/Canon Utilities/*/EOS Utility 2.app
End of report
If you do only one simple thing, it should be TRIM.
https://www.lifewire.com/enable-trim-for-ssd-in-os-x-yosemite-2260789
Once TRIM is enabled, Use Safe Mode (hold shift at startup) this does one pass of Disk repair on the Boot Drive, while honoring TRIM settings. This discards all the unused backs and speeds up your boot drive if it has become slow.
I chose that article because, although you are correct in that it does not explicitly say, it is not cluttered with a lot of side discussions, as many are. You do the reverse of disable:
sudo trimforce enable
... then enter your password, which will not be echoed. It will read you the Riot Act, then require your permission to enable and restart.
You're running a ton of system modifications, it's hard to get a handle on which ones are causing the issues. Whichever ones they are, they're using a lot of memory.
Boot into Safe Mode and test to see if your system works as expected there.
Use safe mode to isolate issues with your Mac - Apple Support
1st: After digging deep into the sections of “About this Mac”, I found that the processor in my mid-2010 MacPro (2.8 GHz Quad-Core Intel Xeon). is 64 bit.
Many experts in the Apple Support Communities offered help to my problem of too much of the spinning beachball. We did an Etrechek and found that my DIY OWC 1 TB SSD startup disk was full of garbage. Activating TRIM was recommended by Grant Bennet-Alder. Kurt Lang & John Lockwoodhave also been very helpful.
The backstory: My 1stcomputer was an Apple II. Then came a Mac SE, which I still have. Subsequent to that I have had the Biondi Blue all-in-one and the Mac Pro that sits on the white “half dome” and probably others, including a MacBook Pro. This journey saw the use of “Migration Assistant” many times, each effort only compounding the garbage problem with its spinning beach ball in the new Mac.
I use what is “legacy” software (MS Office 2011, Quicken 2007 and others.) Over the decades, many important files and folders in Word, Excel and Quicken have accumulated and I feared they could be lost if I set up TRIM on the OWC SSD in an attempt to clear out some garbage. (Similarly, I have not installed High Sierra lest I lose very important files &/or find that my legacy software is incompatible with the new file system in OS 10.13.).
I decided to start over. I backed up the OWC start-up drive files to DropBox, iCloud drive and several ext. HDs. I installed a Crucial 500 2GB SSD and onto it installed Sierra & the software: MS Office, Quicken, Reunion and others. (In Reunion, I have genealogy records on my Irish ancestry to the mid 1800s and my German ancestry to the mid-1600s: valuable personal stuff) plus other programs.
Everything is working GREAT. In a few days, I could restart with the old OWC 1 TB SSD as my start up, enable TRIM in Terminal, restart and see what happens to the files that I feared I would lose. More likely, I’ll erase and reformat it. Then re-install Sierra & the legacy software on it and see how it collaborates with my DropBox files. (I cannot clone it because the new Crucial SSD is 2 TB.)
This tale may be more than is desirable for Apple Support communities but perhaps at least one of y’all will read it and get some ideas. A million thanks to all my Apple Community consultants: Grant Bennet-Alder. Kurt Lang & John Lockwood.
Once you have enabled TRIM, you should run Disk Utility First Aid/Repair Disk on your secondary SSD drive. This will show a message late in the process "TRIM-ing unused blocks" and pause for a minute or more while the drive completes the requests.
To do the same on your Boot SSD, Restart into Safe Mode (hold shift at Startup), which automatically does this same Repair on the Boot Drive, and Honors the setting of TRIM.
Click on share Report, choose copy to clipboard then paste in your reply.
So many Launch Agents, launch daemons, and similar discretionary items. They all take up space, but you don't seem to be using as many as half of them.
You have a lot of crash reports. Many people report they run MacOS literally for MONTHS with needing a restart. You must do a restart three times a day when things crash.
My "modest proposal" is that after you enable TRIM on your Boot drive, you consider ERASING that drive and re-Installing MacOS on it, and using Setup Assistant to bring over your files from backup.
Then limit yourself to ONE new downloaded item a day.
Use setup assistant, which runs automatically at first run when you install a New macOS or after erasing your drive. When it asks you to create a new Userid, you just say, "over there" and point it at your old drive or a Time machine Backup of your old drive:
.
I would uninstall Cocktail. It tends to interfere with the computer's operation while providing minimal to no benefit.
Cocktail Uninstall See FAQ at bottom right
I backed up to 3 external HDs yesterday 7/22/18. I use Carbon Copy Cloner which is set to back up weekly to one of the ext. HDs. I have never used Time Machine. The automatic backup took place yesterday and I did the other 2 manually.
Gotcha. I printed out the Apple instructions for booting in Safe mode and will do that this evening. What are some of the "ton of system modifications"? I may have some junk that dates back to my old Apple II computer or my Mac SE.
WOW. Highest Kudos to you. These last 2 replies are fantastic and somewhat over my head. It will take time to implement and do so gradually and gently. I have printed out your suggestions and in time, will report how I work things out. I have considered reformatting the SSD start-up drive and reinstalling but am a bit tame. I am using Sierra because I fear that much of my software will not be compatible with the new High Sierra file system. I have too many years of valuable files and records in MS Office 2011 and Quicken 2007 to risk losing those years of data.
A thought. A proposal: buy a new SSD, install it and format it. Install Sierra on it. Install other critical programs from scratch e.g Quicken 2007 and Office 2011. BIG Question: How do I transfer files from the old SSD to the new one? (They'll be side by side in my old MacPro). Do I just drag and drop the old files from the old start-up SSD onto the newly installed programs on the new SSD? MANY MANY thanks for your advice.
Too many spinning beach balls
