Cannot connect to wireless printer

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Level 1

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Cannot connect to wireless printer

Hi Everyone,

Since I've got a new update on HP Printers on 23/07/2018, I cannot print anymore from my macbook. I'm running MacBook Pro (Retina, 15-inch, Mid 2015) with macOS High Sierra 10.13.6 (17G65). I have a printer HP Officejet Pro 8600 Plus that is connected wirelessly and working fine with my iPad and Windows laptop.

I already followed the steps recommended in the HP website but nothing solved.

MacBook Pro with Retina display, macOS High Sierra (10.13.6)

Posted on Jul 24, 2018 8:17 AM

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Answer 1

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askbarnabas

Level 10

103,539 points

Jul 24, 2018 9:50 AM in response to volmir

If you can't print from your Mac or iOS device - Apple Support

Connect an AirPrint printer to a Wi-Fi network - Apple Support

macOS Sierra: Add or remove a printer

Printer and scanner software for macOS High Sierra, Sierra, El Capitan, Yosemite, and Mavericks - Apple Support

macOS Sierra: Print wirelessly with AirPrint

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Answer 2

Jul 24, 2018 9:21 PM in response to volmir

Same issue. I finally plugged my printer directly into my iMac and it will only print if I disable the WiFi connection first. If I am on my network WiFi it errors out and will not print. I reset the entire printing system multiple times but it still takes over when I go online. Sure hope this is not another attempt to disable our equipment in hopes we will by new Apple devices. This is getting old. Every major update causes such a mess for our business we have to start from scratch - wipe all the computers and reinstall the operating system. It takes up hours of quality time. Hope someone comes up with a fix for this one soon -- really don't want to go through that process again.

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