MBP 13 2018 - Safari stutter/glitch/freeze - can someone please test?

I just received a base model 13 inch MBP 2018 with Touch Bar. I have stutters one some websites in Safari where the mouse pointer and the entire machine won't react for a split second every few seconds. I made a video of the whole problem:


https://youtu.be/nrEGKD1KY0s




Can someone with a new 2018 MacBook Pro please test these two websites:


https://www.bloomberg.com/europe


https://www.imdb.com/title/tt7137846/ (click on the trailer preview)


On the Bloomberg website, as you can see on the video, when moving the mouse (with the trackpad) in a circle the pointer just freezes every few seconds. Even when the tab is only in background, the entire machine across all apps stutters. It is even worse on the IMDB trailer page when viewing the video.


Can someone please test if your 2018 MBP shows the same behavior on these pages. Just keep moving the mouse around and you should see the stutters (or not)?


Is my MBP defective? What I tried:


- reinstall High Sierra from internet recovery --> freezes

- use Safari Technology Preview --> freezes

- reset Safari/delete/deactivate all extensions/cache --> freezes

- ***

- use Chrome --> NO freezes


Yesterday I installed the new supplemental update to macOS High Sierra 10.13.6 but this doesn't improve anything


Is my machine defective or is this some Safari bug with the new 2018 MacBook Pros? Does yours show the same behavior: https://youtu.be/nrEGKD1KY0s? Thanks! What should i do? I just got this 2000€ laptop on Monday and I find this not really acceptable...

[Edited by Host]

MacBook Pro with Retina display, macOS High Sierra (10.13.6)

Posted on Jul 25, 2018 2:04 AM

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Posted on Nov 4, 2018 1:07 PM

Someone over at macrumors figured out that after a NVRAM/PRAM reset a NVRAM key is missing which causes the stutter, see here for the solution https://forums.macrumors.com/threads/mbp-13-2018-safari-stutter-glitch-freeze-ca n-someone-please-test.2129323/ or do the following:

  1. boot into recovery
  2. open terminal
  3. type: nvram 8be4df61-93ca-11d2-aa0d-00e098032b8c:epid_provisioned=%01%00%00%00
  4. press enter
  5. reboot

I know, seems weird but helped out quite a few people and the stutter is gone...

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Question marked as Top-ranking reply

Nov 4, 2018 1:07 PM in response to zymoticspade

Someone over at macrumors figured out that after a NVRAM/PRAM reset a NVRAM key is missing which causes the stutter, see here for the solution https://forums.macrumors.com/threads/mbp-13-2018-safari-stutter-glitch-freeze-ca n-someone-please-test.2129323/ or do the following:

  1. boot into recovery
  2. open terminal
  3. type: nvram 8be4df61-93ca-11d2-aa0d-00e098032b8c:epid_provisioned=%01%00%00%00
  4. press enter
  5. reboot

I know, seems weird but helped out quite a few people and the stutter is gone...

Sep 4, 2018 5:45 PM in response to xe11bravo

Hello,

This is the fix that I applied this morning that worked permanently. It also confirmed that it has nothing to do with a hardware problem.


**HDCP Errors iTunes\Safari fix**



Symptoms:

*You had to reset the PRAM on your Mac for whatever reason

*iTunes movies won't play. You either get a black playback window or an error related to HDCP.

*Hulu and Netflix movies won't play within the Safari browser.

*YouTube is unaffected by this.

*Hulu and Netflix still play within Chrome web browser.

*Windows 10 (VM nor Bootcamp) are unaffected by this bug



Fix (workaround):

*Boot into Recovery Mode on your Mac (command+R)

*Open terminal and type in the command EXACTLY as written:



nvram 8be4df61-93ca-11d2-aa0d-00e098032b8c:epid_provisioned=%01%00%00%00



and then press RETURN



It will go back to the prompt. Type reboot and RETURN.


BE sure NEVER TO RESET NVRAM UNTIL APPLE CONFIRMS IT IS SAFE TO DO on these new Mac models.(mine is 2018 MacBook Pro)

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MBP 13 2018 - Safari stutter/glitch/freeze - can someone please test?

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