Powerbeats3 will not turn off

Powerbeats3 will not turn off. Light stays in.

Posted on Jul 26, 2018 7:51 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2018 8:40 AM

Hi,


After you have disconnected the Power Beats connection with a device, the LED will remain on. That means that the battery of the Power Beats is not empty yet.

I just disconnected my Power Beats connection and the LED on the Power Beats is still ON.

Then I press the button at the Power Beats for a few seconds and then the LED goes Off.


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Question marked as Top-ranking reply

Jul 27, 2018 8:40 AM in response to addison169

Hi,


After you have disconnected the Power Beats connection with a device, the LED will remain on. That means that the battery of the Power Beats is not empty yet.

I just disconnected my Power Beats connection and the LED on the Power Beats is still ON.

Then I press the button at the Power Beats for a few seconds and then the LED goes Off.


User uploaded file

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Powerbeats3 will not turn off

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