Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My purchase has not been applied to my game and the bank statement shows the money was taken out. Also I do not recognize some charges and I will have my bank to not honor further purchases until this is straightened out. I expect a full refund

My purchase has Not been applied to my game ProFeel Golf. Also I have unrecognizable charges. There should only be purchases for ProFeel Golf and no other.

Apple Pay, iOS 11.4

Posted on Jul 26, 2018 9:31 AM

Reply
Question marked as Best reply

Posted on Jul 26, 2018 9:57 AM

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement



If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide


1 reply
Question marked as Best reply

Jul 26, 2018 9:57 AM in response to DJL1963

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement



If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide


My purchase has not been applied to my game and the bank statement shows the money was taken out. Also I do not recognize some charges and I will have my bank to not honor further purchases until this is straightened out. I expect a full refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.