Macbook Pro 13'' heats up very quickly when running photoshop

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Level 1

12 points

Macbook Pro 13'' heats up very quickly when running photoshop

Hi,

I just installed photoshop and whenever a run it my computer fans start running really fast and it gets so hot im worried it might be dangerous for my laptop so i turn it off. I have the new macbook pro with the touchbar and the following specs:

3.1 GHz Intel Core i5
8 GB 2133 MHz RAM
Intel Iris Plus Graphics 650 with 1536 MB

Is my computer just not good enough to run photoshop or is there a problem here?

Also when I look at the activity monitor the top process is called "com.apple.photos.ImageConversionService" not sure what this is.

please help

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6)

Posted on Jul 27, 2018 7:49 AM

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Answer 1

Jul 27, 2018 9:30 AM in response to jonbroad15

jonbroad15 wrote:

Also when I look at the activity monitor the top process is called "com.apple.photos.ImageConversionService" not sure what this is.

This seems to be the syncing service running in the background to keep your Photos.app in sync with what you have in iCloud Photo Library. Did you try turning off Icloud Photo LIbrary?

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Answer 2

jonbroad15 Author

Level 1

12 points

Jul 27, 2018 3:11 PM in response to leroydouglas

Thanks this worked, but does this mean I cannot use iCloud anymore then? 😟 is there any other solution?

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Answer 3

Jul 27, 2018 4:13 PM in response to jonbroad15

jonbroad15 wrote:

Thanks this worked, but does this mean I cannot use iCloud anymore then? 😟 is there any other solution?

No it does not mean you cannot use iCloud.

What it does mean— we successfully identified the conflicting process 😉

Photoshop is third party. You can search Photoshop forums or ask Photoshop Support for some guidance or google for more information, or wait for an update from Photoshop, and/or wait for an update from Apple.

Maybe you can make some changes to your user Preferences in either iCloud or Photoshop in an effort to see a change.

Apple Feedback http://www.apple.com/feedback

With your same Apple ID you can sign up for a free Developers Account and start a conversation with Apple engineers

Bug Reporter https://bugreport.apple.com/

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Macbook Pro 13'' heats up very quickly when running photoshop

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