Why are apps on my phone not working

basically just recently my phone has been startig to freeze I have tried rebooting and stuff but not working when I open some apps u would see the background but it’s just frozen, does anyone know how to fix this????

Posted on Jul 27, 2018 2:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2018 2:27 PM

If you have restarted your phone as described here: Restart your iPhone, iPad, or iPod touch - Apple Support and the problem persists, the next step is to kill all of the apps in the quick-launch screen, then restart again.


Not fixed? Restore your phone from a backup: Restore your iOS device from a backup - Apple Support


And finally, Restore your iOS device to factory settings - Apple Support


If none of these fix it you have a hardware problem. Make a genius bar appointment: Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jul 27, 2018 2:27 PM in response to Shayoh

If you have restarted your phone as described here: Restart your iPhone, iPad, or iPod touch - Apple Support and the problem persists, the next step is to kill all of the apps in the quick-launch screen, then restart again.


Not fixed? Restore your phone from a backup: Restore your iOS device from a backup - Apple Support


And finally, Restore your iOS device to factory settings - Apple Support


If none of these fix it you have a hardware problem. Make a genius bar appointment: Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why are apps on my phone not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.