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emails from APPLE ID

I have an email saying "thanks for your purchase" from apple ID with a receipt for $49. I did not purchase this 2,500 Diamonds game. anyone had similar?

iPad (4th gen) Wi-Fi, iOS 10.3.2

Posted on Jul 28, 2018 7:40 AM

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2 replies

Jul 28, 2018 8:27 AM in response to ianfromgristhorpe

Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.


Purchase History Review



Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

emails from APPLE ID

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