How can i fix an error ocurref loading this content?

Thanks for that info. For issues with a particular movie from the iTunes Store, you can use the Report a problem-link in the invoice e-mail or use the reportaproblem.apple.com website. For issues with a particular movie from a third party distributor (Netflix, Amazon, Mubi, etc.), you will have to contact them directly. Their support website may have feedback links for that.

If the issue is with just one movie, then the problem may very well be on the source side of the network, and all you can do is ask for the distributor to fix it.

The error is pretty generic. Some additional information is needed.

What were you doing when this error occurred? Is this when starting up a service, or during an On Demand streaming or during a broadcast (“live tv”)?

It can be seen when the network has issues. Tell us about your network setup and how the Apple TV is connected.

What model Apple TV do you have? What is your bandwidth plan with your provider?