Xfinity Mobile and Apple CarPaly

My Xfinity iPhone 8 is not recognized in my Honda's Apple CarPlay.

iPhone 8

Posted on Jul 29, 2018 4:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2018 9:51 AM

Hi Jim,

I understand you're having some trouble with your Honda recognizing your iPhone for CarPlay. I love the handsfree functionality of CarPlay, and I want to help you get that working.

Let's follow the steps from this CarPlay support article:

Get help

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

  1. Make sure that Siri is turned on.
  2. Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.
  3. If possible, connect your iPhone to a different USB port in your car.
  4. Try a different Lightning to USB cable. Make sure that the cable is certified.
  5. Update to the latest version of iOS.
  6. Check your car’s manual for help. You might need to install firmware updates for your stereo.
Set up CarPlay with your iPhone - Apple Support

Let me know if that solves the issue you're having. If not, you may want to contact your Honda dealer per step 6, or test if another device is able to connect.

Thanks for using the Apple Support Communities.
1 reply
Question marked as Top-ranking reply

Jul 30, 2018 9:51 AM in response to Jim2465

Hi Jim,

I understand you're having some trouble with your Honda recognizing your iPhone for CarPlay. I love the handsfree functionality of CarPlay, and I want to help you get that working.

Let's follow the steps from this CarPlay support article:

Get help

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

  1. Make sure that Siri is turned on.
  2. Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.
  3. If possible, connect your iPhone to a different USB port in your car.
  4. Try a different Lightning to USB cable. Make sure that the cable is certified.
  5. Update to the latest version of iOS.
  6. Check your car’s manual for help. You might need to install firmware updates for your stereo.
Set up CarPlay with your iPhone - Apple Support

Let me know if that solves the issue you're having. If not, you may want to contact your Honda dealer per step 6, or test if another device is able to connect.

Thanks for using the Apple Support Communities.

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