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ipod shows I need to plug it in with a cable when it already is

ipod shows that I need to plug it in and it is already pluged in. Appears to be frozen and iTunes does not show as a device is plugged in to sync it either

Posted on Jul 30, 2018 8:22 AM

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Question marked as Best reply

Posted on Jul 30, 2018 5:48 PM

Have you restarted your computer?


Locate and view your connected device in iTunes - https://support.apple.com/HT203060 - "After you connect your iPhone, iPad, iPod, or Apple TV to your computer, you can view it and access its settings in different areas of iTunes depending on the version you're using."


If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095


Device not listed immediately after upgrade - https://discussions.apple.com/thread/6573744 - try restarting


Check you are using the original or Apple replacement cord. Some third party cables only transfer power and no data signal.


LincDavis June 2015 post on other things to try - https://discussions.apple.com/thread/7082555?answerId=28397802022#28397802022


New phone not recognized when given exactly the same name as old phone. - https://discussions.apple.com/thread/6577994?answerId=26760759022#26760759022 - delete all backups from old phone.


Device not recognized because of cable issue (although user initially assured it was a good cable) - https://discussions.apple.com/thread/6912051?answerId=28002758022#28002758022

2 replies
Question marked as Best reply

Jul 30, 2018 5:48 PM in response to RicBucklew

Have you restarted your computer?


Locate and view your connected device in iTunes - https://support.apple.com/HT203060 - "After you connect your iPhone, iPad, iPod, or Apple TV to your computer, you can view it and access its settings in different areas of iTunes depending on the version you're using."


If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095


Device not listed immediately after upgrade - https://discussions.apple.com/thread/6573744 - try restarting


Check you are using the original or Apple replacement cord. Some third party cables only transfer power and no data signal.


LincDavis June 2015 post on other things to try - https://discussions.apple.com/thread/7082555?answerId=28397802022#28397802022


New phone not recognized when given exactly the same name as old phone. - https://discussions.apple.com/thread/6577994?answerId=26760759022#26760759022 - delete all backups from old phone.


Device not recognized because of cable issue (although user initially assured it was a good cable) - https://discussions.apple.com/thread/6912051?answerId=28002758022#28002758022

ipod shows I need to plug it in with a cable when it already is

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