Related Article: If your Apple ID is locked or disabled

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why do I have to reset my password daily to unlock my account? This has happened at least 30 times!

I have had to reset my password at least 30 times to unlock my account in the last two weeks!

iPhone 6s Plus

Posted on Jul 30, 2018 6:03 PM

Reply
Question marked as Best reply

Posted on Jul 30, 2018 9:15 PM

What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.

9 replies
Question marked as Best reply

Jul 30, 2018 9:15 PM in response to dokusan

What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.

Jul 30, 2018 8:45 PM in response to dokusan

One possibility is someone may be trying to hack your account.


there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.


Apple Support using Twitter



Or fill out and submit this form.


Jul 31, 2018 9:19 AM in response to crystalfromhilliard

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

Aug 2, 2018 4:17 PM in response to Eric Root

I called Apple support and they only could help me Fix my Apple ID being disable if I paid money, does this sound right. They said I’d been hacked and even if I created a new Apple ID that the hackers could still get the new info bc they are in my devices now? I’m so confused and don’t have $200-400 to get help with this problem! Are they just trying to make money?

Why do I have to reset my password daily to unlock my account? This has happened at least 30 times!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.