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IPhone X not holding charge. Goes from 100% to zero in 1 hour. Phone feels hot.

IPhone X won’t hold charge. At 100%. It declines to low power mode in less than 1hour.

Posted on Jul 30, 2018 9:33 PM

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Posted on Jul 31, 2018 12:19 AM

All iPhone Xs are still under warranty, so my advice would be to make an appointment with the Genius Bar at your nearest Apple Store to have your device examined and repaired.


You may also want to check the Battery Preference pane to see if it shows any apps as having an extreme amount of battery usage (and delete any that show a ridiculously huge amount) and also what the "Battery Health" pane reveals.


Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Best reply

Jul 31, 2018 12:19 AM in response to Bobrpilot

All iPhone Xs are still under warranty, so my advice would be to make an appointment with the Genius Bar at your nearest Apple Store to have your device examined and repaired.


You may also want to check the Battery Preference pane to see if it shows any apps as having an extreme amount of battery usage (and delete any that show a ridiculously huge amount) and also what the "Battery Health" pane reveals.


Genius Bar Reservation and Apple Support Options - Apple

IPhone X not holding charge. Goes from 100% to zero in 1 hour. Phone feels hot.

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