Hello!I recently bought a new MacBook Pro 2017 with TB (ca. 5 weeks ago). Since then, I've discovered several issues with it:The keys 7, cmd (right) and option (right) can't be pressed down, but they still work.Whilst watching dark content, a bright shimmer appears in the corners. I've googled it, and I suppose it's a thing called background bleeding?Running processor-intense programmes, such as Premiere Pro, causes the Touch Bar to get really hot.Now I'm wondering, what can I do. Are these errors covered by warranty? How would apple fix it? Is it free?Could I get my money back as an alternative? If they replaced the keyboard, would I get the same type, which could lead to the same problem again, or the new one, found in 2018's Macbooks? Thanks.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nasinasobem Author

Level 1

4 points

Monitor and Keyboard error

Hello!

I recently bought a new MacBook Pro 2017 with TB (ca. 5 weeks ago). Since then, I've discovered several issues with it:

The keys 7, cmd (right) and option (right) can't be pressed down, but they still work.
Whilst watching dark content, a bright shimmer appears in the corners. I've googled it, and I suppose it's a thing called background bleeding?
Running processor-intense programmes, such as Premiere Pro, causes the Touch Bar to get really hot.

Now I'm wondering, what can I do. Are these errors covered by warranty? How would apple fix it? Is it free?

Could I get my money back as an alternative? If they replaced the keyboard, would I get the same type, which could lead to the same problem again, or the new one, found in 2018's Macbooks?

Thanks.

MacBook Pro (13-inch, 2017, 4 TBT3), Other OS

Posted on Jul 30, 2018 11:54 PM