Upgrade RAM iMac (2011
Hi! My iMac (27-inch, Mid 2011) is running slow. I checked with EtreCheck, no major issues but a possibility to upgrade RAM.
Can you please advice which size should I get? Should I replace all four banks, do they have to be equal size?
Thank you in advance!
P.S.Here is the report:
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-31 11:07:38
Download EtreCheck from https://etrecheck.com
Runtime: 3:34
Performance: Good
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
iMac (27-inch, Mid 2011)
iMac Model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
12 GB RAM - Upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1333 ok
BANK 1/DIMM0 - 2 GB DDR3 1333 ok
BANK 0/DIMM1 - 4 GB DDR3 1333 ok
BANK 1/DIMM1 - 4 GB DDR3 1333 ok
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Drives:
disk0 - ST31000528AS 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (56.53 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
One IPv4 address
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
One IPv6 address
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 1.55 TB available
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: About 7 days
System Load: 2.44 (1 min ago) 2.13 (5 min ago) 2.06 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist
Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wa com.UpdateHelper
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.divx.agent.postinstall.plist
Executable: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/extensions-installer install safari DivXHTML5 '/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/DivXHTML5.safariextz'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.wacom.DataStoreMgr.plist
Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wa com.DataStoreMgr
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
61 32-bit apps
Kernel Extensions:
/Library/Application Support/Roxio
[Not Loaded] TDIXController.kext (2.0)
/Library/Extensions
[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.12)
/System/Library/Extensions
[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-3 - SDK 10.11)
System Launch Agents:
[Not Loaded] | 7 Apple tasks |
[Loaded] | 168 Apple tasks |
[Running] | 70 Apple tasks |
[Killed] | 41 Apple tasks |
System Launch Daemons:
[Not Loaded] | 40 Apple tasks |
[Loaded] | 164 Apple tasks |
[Running] | 82 Apple tasks |
[Killed] | 32 Apple tasks |
[Other] | 3 Apple tasks |
Launch Agents:
[Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-03) |
[Running] | com.wacom.DataStoreMgr.plist (? ef46b86d - installed 2018-01-26) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-03-07) |
[Running] | com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2018-01-26) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-20) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 2c5f988d - installed 2017-07-22) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2016-05-12) |
[Loaded] | com.wacom.displayhelper.plist (Apple - installed 2018-06-28) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-26) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-22) |
[Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Running] | hdjsd.plist (? 70ae2dc0 - installed 2016-05-27) |
[Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-05-15) |
[Not Loaded] | com.apple.installer.cleanupinstaller.plist (Apple - installed 2018-05-17) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2016-05-12) |
[Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-20) |
[Running] | com.disc-soft.DAEMONTools.PrivilegedHelper.plist (Disc Soft Ltd - installed 2016-12-15) |
[Running] | com.wacom.UpdateHelper.plist (? 247c9951 - installed 2018-01-26) |
[Running] | com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-03) |
User Launch Agents:
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-03-07) |
[Running] | com.disc-soft.DAEMONTools.DAEMONToolsAgent.plist (Disc Soft Ltd - installed 2016-12-15) |
[Loaded] | com.divx.agent.postinstall.plist (? 0 - installed 2012-01-29) |
[Running] | com.fontstand-bv.mac.Fontstand-Agent.plist (Fontstand BV - installed 2018-05-04) |
User Login Items:
iTunesHelper Application (Apple - installed 2018-07-11)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (Dropbox, Inc. - installed 2018-07-14)
(/Applications/Dropbox.app)
WacomTabletDriver Application (Wacom Technology Corp. - installed 2018-03-05)
(/Library/Application Support/Tablet/WacomTabletDriver.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-07-17)
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Backup and Sync from Google Application (Google, Inc. - installed 2018-05-30)
(/Applications/Backup and Sync.app)
NIHardwareAgent Application (Native Instruments GmbH - installed 2016-06-25)
(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Backup and Sync from Google Application (Google, Inc. - installed 2018-05-30)
(/Applications/Backup and Sync.app)
Internet Plug-ins:
o1dbrowserplugin: (installed 2015-12-16)
OVSHelper: (installed 2012-01-17)
AdobeAAMDetect: (installed 2018-07-03)
FlashPlayer-10.6: (installed 2018-07-11)
AdobePDFViewerNPAPI: (installed 2018-07-17)
DivXBrowserPlugin: (installed 2012-01-17)
QuickTime Plugin: (installed 2018-07-21)
Flash Player: (installed 2018-07-11)
googletalkbrowserplugin: (installed 2015-12-11)
SharePointBrowserPlugin: (installed 2017-09-04)
AdobePDFViewer: (installed 2018-07-17)
EPPEX Plugin: (installed 2011-07-27)
JavaAppletPlugin: (installed 2017-08-30)
User Internet Plug-ins:
Picasa: (installed 2012-05-25)
Google Earth Web Plug-in: (installed 2013-10-08)
3rd Party Preference Panes:
DivX (installed 2012-01-17)
Flash Player (installed 2018-06-26)
hueyPRO (installed 2009-03-12)
Java (installed 2017-08-30)
WacomTablet (installed 2018-01-26)
Time Machine:
Skip System Files:
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 942.81 GB
Destinations:
E******s [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 82
Oldest backup: 2015-04-24 02:45:40
Last backup: 2017-03-02 14:16:05
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
syspolicyd | Apple | 26 | |
launchd | Apple | 16 | |
trustd (3) | Apple | 5 | |
WindowServer | Apple | 4 | |
kernel_task | Apple | 1 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
kernel_task | Apple | 1.13 GB | |
Finder | Apple | 310 MB | |
mdworker (16) | Apple | 263 MB | |
Backup and Sync | Google, Inc. | 185 MB | |
mds_stores | Apple | 150 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
Dropbox | Dropbox, Inc. | 6 MB | 3 MB | |
mDNSResponder | Apple | 3 MB | 2 MB | |
apsd | Apple | 45 KB | 32 KB | |
netbiosd | Apple | 20 KB | 11 KB | |
SystemUIServer | Apple | 0 B | 2 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
WindowServer | Apple | 2 | |
Backup and Sync | Google, Inc. | 0 | |
WacomTabletDriver | Wacom Technology Corp. | 0 | |
AdobeCRDaemon | Adobe Systems, Inc. | 0 | |
Dropbox (3) | Dropbox, Inc. | 0 |
Virtual Memory Information:
Available RAM | 6.86 GB |
Free RAM | 1.79 GB |
Used RAM | 5.14 GB |
Cached files | 5.07 GB |
Swap Used | 268 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Safari | 11.1.2 | 2018-07-11 |
iTunes | 12.8 | 2018-07-11 |
Adobe Flash Player | 30.0.0.134 | 2018-07-11 |
Adobe Acrobat DC (18.011.20055) | 18.011.20055 | 2018-07-17 |
Security Update 2018-004 | 10.12.6 | 2018-07-21 |
Gatekeeper Configuration Data | 149 | 2018-07-31 |
Diagnostics Information (past 7 days):
2018-07-28 12:02:01 Creative Cloud.app Crash
/Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app
objc_msgSend() selector name: isKindOfClass: |
2018-07-27 19:31:37 VTEncoderXPCService CPU (6 times)
/System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTEncod erXPCService.xpc/Contents/MacOS/VTEncoderXPCService
2018-07-25 13:48:36 CEPHtmlEngine.app Crash (9 times)
/Applications/Adobe InDesign CC 2014/Adobe InDesign CC 2014.app/Contents/MacOS/Resources/CEP/CEPHtmlEngine/CEPHtmlEngine.app
abort() called *** error for object 0x7f9dc274d928: incorrect checksum for freed object - object was probably modified after being freed. |
2018-07-25 10:45:32 Adobe Photoshop CC 2018.app CPU (2 times)
/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app
2018-07-23 18:22:16 Last Shutdown Cause: -128 - Unknown
End of report
iMac, OS X El Capitan (10.11.5), iMac (27-inch, Mid 2011)