Calendar Invitations Not Appearing...

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46 points

Calendar Invitations Not Appearing...

As the title to this post reads, calendar invitations that are sent to my iCloud e-mail address are not appearing either on my iPhone or MacBook Air noting that my iCloud e-mail address is the only e-mail address that is setup with calendar.

I have searched he internet to try to fix this but have not found the solution. The only suggestion that I have found -- see the below file / image -- is to set the INVITATIONS settings to a specific e-mail address (note: I have purposely blanked out the first part of my e-mail address) but that has not worked.

https://www.dropbox.com/s/6p3353ul4gri7iv/20180731_calendar%20invitaions%20not%2 0appearing.jpg?dl=0

I should also add that neither setting in the INVITATIONS section fixes this problem (i.e. both settings result in calendar invitations not appearing).

I would greatly appreciate any and all help in resolving this.

Thanks in advance.

Joel

MacBook Air, macOS High Sierra (10.13), null

Posted on Jul 31, 2018 2:58 AM

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Answer 1

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JoelcYYZ Author

Level 1

46 points

Aug 18, 2018 11:02 AM in response to JoelcYYZ

I did some more digging as well as some more testing.

I discovered -- and subsequently confirmed with Apple Support -- that neither Outlook for Mac 2016 nor Outlook for Windows 2016 allow calendar invitations to be accepted in a shared iCloud calendar. There is even an article one of Apple's / Microsoft's website that specifically notes that the only to get a calendar invitation in a shared iCloud calendar is to first accept it in Outlook's local / "my machine" calendar and then copy / cut and paste it into the shared iCloud calendar.

I do hope that Apple / Microsoft address this limitation.

I hope this will help others who are trying to solve the same issue!

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Answer 2

JoelcYYZ Author

Level 1

46 points

Aug 11, 2018 2:44 AM in response to JoelcYYZ

As no solution has been provided to date (I am still hopeful) I decided to call Apple Support.

Additional testing revealed that the issue appears to be with Outlook in that when accepting a Calendar Invitation in Outlook -- Outlook, unlike iOs or macOS calendar -- does not include / provide the intermediate step of asking which iCloud calendar to enter the event in. The Apple Support person kicked this issue to to engineering to determine whether it is an Apple issue or a Microsoft / Outlook issue. More to come.

A workaround for the time being is to accept all invitation that need to go into an iCloud calendar in either iOS or macOS calendar.

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