I keep have the SocialPushAgent crash. What can I do about this? Imac 2009

Imac 2009

Running Mac OS Sierra 10.12.6


I keep have the SocialPushAgent crash. What can I do about this?


Thanks Jes

imac, Mac OS X (10.6.3)

Posted on Jul 31, 2018 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2018 7:24 AM

Please uninstall DrCleaner and then empty the Trash. Then restart in Safe Mode again and retest. If the problem persists then create a new user account (called TEST ACCOUNT) and then log into that account and test. If the problem goes away then you have an issue with your normal user account. If problem continues I suspect you may have a failing HD that needs to be replaced. In that case, take the computer to your local independent Apple Authorized Service Provider to repaired.

8 replies
Question marked as Top-ranking reply

Aug 1, 2018 7:24 AM in response to jesled

Please uninstall DrCleaner and then empty the Trash. Then restart in Safe Mode again and retest. If the problem persists then create a new user account (called TEST ACCOUNT) and then log into that account and test. If the problem goes away then you have an issue with your normal user account. If problem continues I suspect you may have a failing HD that needs to be replaced. In that case, take the computer to your local independent Apple Authorized Service Provider to repaired.

Aug 1, 2018 12:14 AM in response to rkaufmann87

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-01 11:02:51

Download EtreCheck from https://etrecheck.com

Runtime: 26:45

Performance: Poor


Problem: Apps are crashing


Major Issues:

Anything that appears on this list needs immediate attention.


Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.

Obsolete hardware - This machine may be considered obsolete.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage - This machine is using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.


Hardware Information:

iMac (2009) - Obsolete!

iMac Model: iMac10,1

1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core

12 GB RAM - Upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1067 ok

BANK 1/DIMM0 - 4 GB DDR3 1067 ok

BANK 0/DIMM1 - 2 GB DDR3 1067 ok

BANK 1/DIMM1 - 2 GB DDR3 1067 ok


Video Information:

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 2560 x 1440


Drives:

disk0 - WDC WD1001FALS-40U9B0 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk1 - WD 2.00 TB

External FireWire

disk1s1 [Partition Map] 32 KB

disk1s3 - M*****k (Journaled HFS+) 2.00 TB


disk2 - Apple Card Reader 63.86 GB

Internal USB 480 Mbit/s

disk2s1 - E*********L (ExFAT) 63.83 GB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (83.07 GB free)

Journaled HFS+

Mount point: /


disk1s3 - M*****k 2.00 TB (530.63 GB free)

Journaled HFS+

Mount point: /Volumes/M*****k


disk2s1 - E*********L 63.83 GB (57.37 GB free)

ExFAT

Mount point: /Volumes/E*********L


Network:

Interface usbmodem24339: Nokia 6120 classic

Interface usbmodem2433B: Nokia 6120 classic 2

Interface en0: Ethernet

One IPv4 address

Interface fw0: FireWire

Interface en1: AirPort

802.11 a/b/g/n

One IPv4 address

Interface en2: iPhone


System Software:

macOS Sierra 10.12.6 (16G1408)

Time since boot: About 7 days

System Load: 4.75 (1 min ago) 4.12 (5 min ago) 3.67 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist

Executable: /Library/Application Support/WD SmartWare Services/SmartwareDriveService

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist

Executable: ~/Applications/Akamai/netsession_mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist

Executable: ~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist

Executable: /Library/Application Support/Seagate/TBLoopDriveParams

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

Executable: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.seagate.dashboard.plist

Executable: /Applications/Seagate Dashboard.app/Contents/MacOS/Seagate Dashboard -runMode autoLaunched

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist

Executable: /Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.memeo.Memeod.plist

Executable: /Library/Application Support/Memeo/Memeo Backup/Daemons/Memeod

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager -launchedbylogin

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

72 32-bit apps


Kernel Extensions:

/Library/Extensions

[Not Loaded] Dropbox.kext (Dropbox, Inc., 1.6.1 - SDK 10.10)

[Not Loaded] Seagate Storage Driver.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)


/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)

[Not Loaded] SeagateLeafPowSecDriver_10_5.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.5)

[Not Loaded] SeagateDriveIcons.kext (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)


/System/Library/Extensions

[Not Loaded] OlympusDSCSCSIDriver.kext (3.1.0 - SDK 10.6)

[Not Loaded] ProlificUsbSerial.kext (1.2.1)

[Not Loaded] Pen Tablet.kext (Pen Tablet 5.0.3-3)

[Not Loaded] WD1394HPDriver.kext (1.0.9)

[Loaded] WD1394_64HPDriver.kext (1.0.1 - SDK 10.6)

[Not Loaded] WDUSBHPDriver.kext (1.0.11)

[Not Loaded] WDUSB_64HPDriver.kext (1.0.0 - SDK 10.6)


Startup Items:

HWPortDetect_driver Path: /Library/StartupItems/HWPortDetect_driver

ProTec6b Path: /Library/StartupItems/ProTec6b


System Launch Agents:

[Not Loaded] 6 Apple tasks
[Loaded] 166 Apple tasks
[Running] 114 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 164 Apple tasks
[Running] 113 Apple tasks
[Other] 4 Apple tasks


Launch Agents:

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-06-28)
[Running] com.seagate.SeagateStorageGauge.plist (? 502453cc - installed 2010-05-14)
[Other] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2011-09-09)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-01-05)
[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Loaded] com.oracle.java.Java-Updater.plist (? c7f41701 - installed 2018-03-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)


Launch Daemons:

[Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.memeo.Memeod.plist (? 8ed6db66 - installed 2010-04-20)
[Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-04-16)
[Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-02-10)
[Running] com.wdc.SmartwareDriveService.plist (? b71286b - installed 2013-12-05)
[Loaded] net.sourceforge.MonolingualHelper.plist (? 2a1d8e29 - installed 2015-04-14)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2011-09-09)
[Running] com.wdc.WDSmartWareService.plist (? dbb7e753 - installed 2013-11-12)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-26)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-29)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
[Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-03)
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-06-28)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2018-07-25)
[Running] com.lastpass.LastPassHelper.plist (? 0 - installed 2017-10-31)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)
[Running] com.akamai.single-user-client.plist (? 0 - installed 2018-05-11)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Running] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2010-03-04)
[Not Loaded] com.seagate.dashboard.plist (? 0 - installed 2017-03-21)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-10-13)
[Other] com.facebook.videochat.***.plist (Apple - installed 2017-01-04)
[Running] ws.agile.1PasswordAgent.plist (? 0 - installed 2012-03-28)


User Login Items:

Mail Application (Apple - installed 2017-07-24)

(/Applications/Mail.app)

ExpanderDaemon Application (? - installed 2015-04-14)

(/Applications/StuffIt/StuffIt Expander.app/Contents/MacOS/ExpanderDaemon.app)

WDSecurityHelper Application (? - installed 2013-04-12)

(/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)

Android File Transfer Agent Application (Google, Inc. - installed 2017-11-02)

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-07-25)

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Adobe Lightroom Application (? - installed 2017-01-05)

(/Applications/Adobe Lightroom/Adobe Lightroom.app)

Spotify Application (? - installed 2017-05-16)

(/Applications/Spotify.app)

Wondershare Helper Compact Application (? - installed 2015-02-12)

(~/Library/Application Support/Helper/Wondershare Helper Compact.app)

SpyderUtility Application (? - installed 2018-06-29)

(/Applications/Datacolor/Spyder5Express/Support/SpyderUtility.app)

MemeoAgent Application (? - installed 2015-04-14)

(/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)

WD Quick View Application (? - installed 2015-07-03)

(/Library/Application Support/WDSmartWare/WDQuickView.app)

TuneUpHelper SMLoginItem (? - installed 2015-04-14)

(/Applications/TuneUp.app/Contents/Library/LoginItems/TuneUpHelper.app)

ATLoginItemHelper SMLoginItem (Mac App Store - installed 2018-05-22)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)


Internet Plug-ins:

nplastpass: (installed 2017-10-31)

Google Earth Web Plug-in: (installed 2015-04-14)

Flip4Mac WMV Plugin: (installed 2012-03-11)

RealPlayer Plugin: (installed 2011-09-14)

AdobeAAMDetect: (installed 2018-06-28)

FlashPlayer-10.6: (installed 2018-07-11)

AdobePDFViewerNPAPI: (installed 2018-07-25)

Silverlight: (installed 2015-04-14)

QuickTime Plugin: (installed 2018-07-08)

Flash Player: (installed 2018-07-11)

PepperFlashPlayer: (installed 2018-07-11)

iPhotoPhotocast: (installed 2010-03-31)

AdobePDFViewer: (installed 2018-07-25)

SharePointBrowserPlugin: (installed 2011-05-19)

JavaAppletPlugin: (installed 2018-06-27)


User Internet Plug-ins:

fbplugin_1_0_3: (installed 2010-08-12)


Safari Extensions:

1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2017-11-09)
Reload Button.safariextz - John Siracusa - http://siracusafamily.org/safari/extensions/ (installed 2012-11-27)
iSkyDeluxe.safariextz - iSkysoft Studio - http://www.iskysoft.com (installed 2013-06-27)
iTube Studio.safariextz - iSkysoft Studio - http://www.iskysoft.com (installed 2013-07-12)


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2018-04-18)

Flash Player (installed 2018-06-26)

Flip4Mac WMV (installed 2011-11-23)

Java (installed 2018-06-27)

Seagate Dashboard for Mac OSX (installed 2017-04-20)

WDQuickView (installed 2015-07-03)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 916.28 GB

Destinations:

S***********************e [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 79

Oldest backup: 2017-04-14 11:09:57

Last backup: 2018-07-20 08:06:18


Top Processes by CPU:

Process (count)Source% of CPULocation
Opera Helper (31)Opera Software AS21
Opera?12 /Applications/Opera.app
WSDaemon Webroot Mac Security Daemon?8 /usr/local/bin
WindowServerApple6
python (4)?2 /Applications/TuneUp.app


Top Processes by Memory:

Process (count)SourceRAM usageLocation
Opera Helper (35)Opera Software AS3.24 GB
kernel_taskApple1.09 GB
com.apple.WebKit.WebContent (10)Apple740 MB
PreviewApple543 MB
mdworker (16)Apple454 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
Dropbox?862 MB4 MB/Applications/Dropbox.app
mDNSResponderApple46 MB24 MB
netbiosdApple2 MB689 KB
Opera?197 KB235 KB/Applications/Opera.app
ntpdApple13 KB13 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
Opera Helper (35)Opera Software AS2
Opera?1/Applications/Opera.app
Adobe (5)?1/Applications
WindowServerApple1
codesignApple1


Virtual Memory Information:

Available RAM2.78 GB
Free RAM21 MB
Used RAM9.22 GB
Cached files2.76 GB
Swap Used1.66 GB


Software Installs (past 30 days):

NameVersionInstall Date
Security Update 2018-00310.12.62018-07-08
Safari11.1.22018-07-10
iTunes12.82018-07-10
Adobe Flash Player30.0.0.1342018-07-11
Adobe Pepper Flash Player30.0.0.1342018-07-11
Adobe Acrobat Reader DC (18.011.20055)18.011.200552018-07-25
Webroot for Mac OS X2.0.202018-07-26
Gatekeeper Configuration Data1492018-07-31


Diagnostics Information (past 7 days):

2018-08-01 10:27:11 DesignPro.app Crash

/Applications/DesignPro.app


2018-07-31 18:53:15 SocialPushAgent.app Crash (32 times)

/System/Library/CoreServices/SocialPushAgent.app

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSDictionaryI rangeOfCharacterFromSet:]: unrecognized selector sent to instance 0x7fe06d410dd0'

terminating with uncaught exception of type NSException

abort() called


2018-07-31 17:32:29 Mail.app Crash

/Applications/Mail.app

objc_msgSend() selector name: _cfTypeID


2018-07-30 20:37:02 spindump Crash (4 times)

/usr/sbin/spindump


2018-07-25 16:56:10 WSDaemon CPU (6 times)

/usr/local/bin/WSDaemon


2018-07-25 16:30:31 ExpanderDaemon.app Crash (3 times)

/Applications/StuffIt/StuffIt Expander.app/Contents/MacOS/ExpanderDaemon.app

terminating with uncaught exception of type ACL::Exception: OSStatus exception

abort() called


2018-07-25 16:29:53 Seagate Dashboard.app Crash (12 times)

/Applications/Seagate Dashboard.app


2018-07-25 16:27:22 Last Shutdown Cause: 0 - Power loss



End of report

Jul 31, 2018 9:01 PM in response to jesled

SocialAgentPush APP


/system/Library/CoreServices/Socia;PushAgent.app

Count 32

I have a ***terminating app due to uncaught exception " NSinvalidArgumentException", reason:'-[_NSDictionarylrangeOfCharacterFromSet:]:unrecognized selector sent to instance 0x7fe06410dd0' terminating with uncaught exceptionof type NSException abort ()called

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep have the SocialPushAgent crash. What can I do about this? Imac 2009

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