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Black screen

When I open CAMERA app on my iPhone 8 , iOS 11.4.1 after I turn on the selfie camera I can’t take photoes the I saw is black screen and I can’t do anything. I reset all setting, I restart prone and nothing. In everyone app where I have option for camera like Instagram, Snapchat I can’t turn selfie cam, when I have video chat i can use only backup cam. What I have to do to fix the problem?

Posted on Aug 1, 2018 12:18 PM

Best reply

deggie

Level 10

167,177 points

Posted on Aug 1, 2018 12:49 PM

It is most likely a hardware failure, make a Genius Bar appointment at your nearest Apple Store or click on the Contact Support link on the top right of this page.

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Black screen

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