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blank screen on iphone camera

blank screen on iphone camera

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Posted on Aug 2, 2018 9:53 AM

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Aug 3, 2018 6:13 AM in response to marilynfromarlington

Hello and welcome to Apple Support Communities, marilynfromarlington.
If I understand your post correctly, when you open the camera app on your iPhone you see a black screen. Being able to take great photos is an essential part of the iPhone experience. I'd like to help.
Try these steps:

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.

See the full article here:
Get help with the camera on your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

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blank screen on iphone camera

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