Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to remove Mac Auto Fixer

Does anyone know how to remove Mac Auto Fixer from a MacBook running High Sierra?

[Re-Titled by Host]

MacBook Pro, Remove applications

Posted on Aug 2, 2018 1:19 PM

Reply
Question marked as Best reply

Posted on Aug 2, 2018 3:02 PM

That is not a High Sierra application so it must be third-party.


Basics for Uninstalling Software


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them at the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:


  1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder.
  2. Applications may install a startupitem or a LogIn item. StartupItems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder. Login Items are set in the Users & Groups preferences. Open it in System Preferences, then click on the Login Items tab. Select the item from the list and click on the Delete [-] button to remove it.
  3. Some software use startup daemons or agents. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.


There are many utilities that can uninstall applications. Here is a selection:


  1. AppZapper
  2. AppDelete
  3. Hazel
  4. AppCleaner
  5. CleanApp
  6. iTrash
  7. AppBolish
  8. AppUninstaller
  9. Uninstaller


For more information visit The XLab FAQs and read the FAQ on removing software.

13 replies
Question marked as Best reply

Aug 2, 2018 3:02 PM in response to Whats-Up-Doc

That is not a High Sierra application so it must be third-party.


Basics for Uninstalling Software


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them at the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:


  1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder.
  2. Applications may install a startupitem or a LogIn item. StartupItems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder. Login Items are set in the Users & Groups preferences. Open it in System Preferences, then click on the Login Items tab. Select the item from the list and click on the Delete [-] button to remove it.
  3. Some software use startup daemons or agents. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.


There are many utilities that can uninstall applications. Here is a selection:


  1. AppZapper
  2. AppDelete
  3. Hazel
  4. AppCleaner
  5. CleanApp
  6. iTrash
  7. AppBolish
  8. AppUninstaller
  9. Uninstaller


For more information visit The XLab FAQs and read the FAQ on removing software.

Aug 2, 2018 2:41 PM in response to Kappy

Kappy,

Thank you for trying to help. Mac Auto Fixer has installed itself without my authorization. I guess it is a virus?

When i click on the red light I get a "bong" noise and it will not quit.

After about an hour of leaving my computer alone, the router had turned off. And Mac Auto fixer had listed like a thousand things that I wanted to remove or fix or something! And when I restarted the router, I could not shut down my iMac because Mail would not quit. And Force Quit was not an option, like it usually is. So I opened Activity Monitor and force quit mail.

Restarted the computer, and Mac Auto Fixer was still there.

The Home/Library/xxx was confusing since under "Go" in the menu bar I see Home but then Library is not an option. I clicked on command and options and whatever... Options is what showed me Library.

So I deleted, emptied Trash, did a restart, and there was good old Mac Auto fixer again.

ugh.

I don't have a Startup file in library.

ugh.

Again, Thanks for trying to help!

Susan

Aug 2, 2018 4:00 PM in response to Whats-Up-Doc

Look for the Mac Auto Fixer files in both home/library & home/Library/ApplicationsSupport. You will likely find the "Mac Auto Folder" & "MAF" in one or both locations. Mac Auto Fixer will also leave Cookies in home/Library/cookies. I deleted everything with a ".plist" suffix & with a "***.tech" prefix. It seemed to work. Be sure to empty TRASH after deleting EACH file. After you've done all this, go back to make sure none of those files were reinstalled!


Finally, in "Finder", search to "Mac Auto ***". There may be one additional location hidden.


PHM

Aug 3, 2018 8:38 AM in response to Whats-Up-Doc

Mac Auto Fixer is a Potentially Unwanted Application (PUA) developed by rogue vendor “PCVARK”. You can read my blog to remove it manually: Remove Mac Auto Fixer from Mac OS X - SecureMacOS

<Disclaimer: this post contains links to my own website from which I may derive some form of compensation. My website does not contain 3rd party ads. This disclaimer is required by ASC Terms of Use whenever linking to one's own site or product.>

Aug 3, 2018 9:29 AM in response to phmock

phmock,


I got Malwarebytes as Kappy suggested. It did not remove the app from my computer, but it did stop it from opening up and taking over the screen each time I woke up my iMac.


In cookies, not much there with plist and nothing with .tech. But one thing: HSTS.plist will not leave! I put it into trash, and as I am emptying the trash, it reappears in the Cookies file!

Aug 6, 2018 10:34 AM in response to Whats-Up-Doc

Even though I've removed everything I could find concerning the MAC AUTO FIXER on my MacBook Pro High Sierra system, and even though Komros doesn't see anything, I am getting POP-UP messages stating that MAC AUTO FIXER has UPDATED THE DATA on the machine. The POP-UP is irritating, occurs 10-12 times a day, and disappears within 3-5 seconds. I cannot see anything in FINDER relating to any of the previous notations on this support subject.


Any ideas?

Aug 13, 2018 6:24 AM in response to Whats-Up-Doc

First difficulty when trying to get rid of this Mac Auto Fixer is that you cannot fully disable this rogue from running in your Mac OS X. For this purpose it's always handy to use Force Quit command by applying Command-Option-Esc hotkey.

Then, find Mac Auto Fixer and click on "Force Quit". Afterwards, you may delete Mac Auto Fixer hoax from the applications section. This is explained in the video:

Mac Auto Fixer removal video guide. - YouTube


How to remove Mac Auto Fixer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.