iphone/itunes not reading each other

My iphone 6s suddenly stopped working, and is now asking to be restored. I tried doing so using multiple leads and multiple computers, but iTunes doesn't even recognise that the phone has been plugged in to the computer.

iPhone 6s

Posted on Aug 4, 2018 7:02 AM

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4 replies

Aug 4, 2018 8:05 AM in response to jalonfrombristol

Can you give a little more details for your situation? First off, does your iPhone ONLY display the same screen as the screenshot below this text?


User uploaded file


If you can only turn the iPhone on to this screen then power down your device. You will need to enter DFU mode to perform a restore as one last shot, read the link at the bottom of my post and follow the directions for “entering DFU mode” - those direction differ depending on your model iPhone !


https://www.theiphonewiki.com/wiki/DFU_Mode


Tell me how things go!

Bon chance

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iphone/itunes not reading each other

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