A song from Apple Music is corrupted and won't play on Itunes. When I try to download, says file is corrupted, how to fix this issue?

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A song from Apple Music is corrupted and won't play on Itunes. When I try to download, says file is corrupted, how to fix this issue?

So I recently got Apple Music and I try playing a particular song from the album and it only plays for 2 seconds and switches to the next song from the album. Therefore I try downloading the song off Apple Music but it says the file is corrupted. All the other songs on this particular album seems to work perfectly and no issue downloading. So how do I go about fixing this issue?

MacBook Pro, macOS High Sierra (10.13.6)

Posted on Aug 4, 2018 8:45 AM

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Answer 1

Top-ranking reply

Leanne_68

Community Specialist

Aug 5, 2018 1:14 PM in response to afnan99

Hey afnan99,

Welcome to the Apple Support Community. I can see that you're having issues with a particular song that was addd to your Apple Music library. I like listening to Apple Music with iTunes on my own computer and I know how much an inconvenience it can be to have certain songs unable to play, but I'd like to help. What I'd suggest first is to make sure you're on the latest version of iTunes for your MacBook Pro.
Update to the latest version of iTunes

Also, if you haven't done so already, try closing out of iTunes and simply restarting your computer. If you continue to have issues you can try removing the song/album from your library and re-adding it. Check out the resources below for help with this.

Delete songs and videos from your iCloud Music Library
Add and download music, shows, and movies from the Apple Music catalog

Let me know if this helps.

Cheers.

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