I bought a one year subscription for An app in April . I have nine months left but now when I go onto the app it’s asking me to buy again in order to use its features.how do I fix this? I have the receipt from Apple ect

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I bought a one year subscription for An app in April . I have nine months left but now when I go onto the app it’s asking me to buy again in order to use its features.how do I fix this? I have the receipt from Apple ect

Posted on Aug 4, 2018 7:01 PM

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Eric Root

Level 10

684,033 points

Aug 4, 2018 8:40 PM in response to Alexbinaris

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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I bought a one year subscription for An app in April . I have nine months left but now when I go onto the app it’s asking me to buy again in order to use its features.how do I fix this? I have the receipt from Apple ect

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