My Iphone doesn't recognize my camera

My Iphone does not seem to recognize the rear camera as I cannot use it on any app. When I open the stock camera app it just shows a black screen when I am trying to use the rear camera, however when I flip it and use the front (selfie) camera everything is fine. On other apps, like snapchat for example. I can't even switch to the rear camera, the app does not think that the camera exists. I can't access my flashlight either. Very similar problem, even when my phone shows that the flashlight should be at the maximum setting nothing actually happens.

iPhone 6s, iOS 11.4.1

Posted on Aug 4, 2018 11:51 PM

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1 reply

Aug 5, 2018 1:30 AM in response to I_just_want_my_phone_to_work

Have you any restrictions enabled?

Should be this case, check Settings>General>Restrictions... then enable 2nd option (green)


Shouldn't be this case, follow the steps provided in this support guide:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support


If the issue still persists, have your device inspected at your most convenient Apple Store or Authorized Service Provider:

Apple - Find Locations - Location Selector


Regards

Giulio

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My Iphone doesn't recognize my camera

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