AirPods Disconnect and Reconnect Randomly (Music iTunes and or Apps)

Start out by following these steps: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch

If you can't connect to one of these devices

• Get help connecting your iOS device and your car stereo.
• Learn how to set up your AirPods.

To get help pairing a Bluetooth accessory—like a wireless keyboard—to your iOS device, try these steps:

1. On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can't turn on Bluetooth or you see a spinning gear, restart your iPhone, iPad, or iPod touch. Then try to pair and connect it again.
2. Make sure that your Bluetooth accessory and iOS device are close to each other.
3. Turn your Bluetooth accessory off and back on again.
4. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.

If you still can't pair or connect your Bluetooth accessory

1. If you previously connected your Bluetooth accessory to your iOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
2. If you can pair your accessory with some devices but not your iOS device, unpair the accessory from your other devices. Then try to pair with your iOS device again.
3. Check with the accessory manufacturer to make sure that your accessory supports your iOS device.
4. If you still have any of these issues, contact Apple Support:
   • You can’t turn on Bluetooth or the setting is grayed out.
   • You can’t connect any Bluetooth accessories with your device.
   • The accessory manufacturer confirmed that your accessory is working correctly.

Also, follow the steps here to troubleshoot the AirPods directly: Get help with your AirPods

If you can’t connect to your AirPods anymore

If you don't hear the connect chime after a few seconds or can't hear when your AirPods are in your ears:

• Make sure that your AirPods are charged.
• Make sure that the device you want to connect with has Bluetooth enabled.
• Make sure that you select AirPods as your audio device.

Still can’t connect? Follow these steps on your iOS device.

1. Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
2. Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
3. Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
4. Place your AirPods close to your device. Follow the steps on your iOS device's screen.

Learn more about setting up your AirPods on other Bluetooth devices. If you have issues connecting a replacement AirPod, learn more about replacement AirPods.