Podcast Connect not working

I continue to have the same problem and no response from Apple. It's set up to take you around in a circle...terms of service agreement--> you agree and submit--> and it says:

We can't process your request.

Go back to where you were and try again. If the problem continues, contact us.

App Store Connect Login Page

...and the process happens again. Back to login and terms of agreement.

Several posters in the various threads about this in the Producing Podcasts forum have posted communications from Apple, but basically they just say that they are aware of the problem and are investigating it.

Same problem. Have authorized computer, added credit card — no change in issue. I'm logged into iTunes on my desktop App, I'm on a MacBook Pro. I've even tried creating a whole new Apple ID and adding credit card + authorizing computer — same result.

This is so, so frustrating. This huge platform that creators rely on seems to have NO official statement or apology, or even give a **** about their users. I can't even contact Podcasts Connect support because the link to Contact Support sends me into an iTunes Connect loop, where finally I'm forced to click on the stupid Podcasts Connect icon and then it sends me in the loop again. What a joke!

GET THIS FIXED OR GIVE US INFORMATION PLEASE, APPLE! RESPECT YOUR CREATIVE COMMUNITY!

Been having the same problem as you, tried everything.
I'm surprised this isn't getting any tech news coverage, it's been almost a week and this major iTunes feature has been down. I feel like we need to make a group complaint somewhere.

This absolutely *****! Unfortunately I've been having this issues for over 2 weeks now and have not found anything online about it until now! I was on the phone with support for about 2 hours weeks ago only for them to finally tell me that they were experiencing issues. It's crazy that there is no solution as of yet! No bueno!

@dave2Dtv

He recently revealed a problem with Apple's new Macbook Pro and they responded SUPER quick. Probably because it was super public. This probably with the Podcast Connect has simply gone on too long. There are reports going back to January this year.

I have had the same problem.

Contacted the phone number and then I emailed them.

This was the response I got

"

Thank you for contacting Podcasts Connect Support.

Our Engineering teams are aware of this issue and are working diligently to resolve it.

If you have additional questions related to this request, please reference case number "

Looks like it will be a waiting game.

Uploaded to GooglePlay......15 hours later...It was live! Will have to wait for Apple by the looks of it.

Same experience with regards to IT support from Apple and Google Play accepting my application within 24 hours. I could not get a solid answer from anyone at Apple. Just the generic, "We know about it, sorry for the inconvenience."

This is happening for me as well, from multiple iTunes accounts, on multiple computers, using multiple browsers. I've tried authorizing iTunes / adding payment info / making a small charge to the account / various other tips and tricks suggested by users in related Apple discussion threads. Nothing has worked.

Apple replied to my support request on Aug 7 2018 confirming that the problem is widespread and under investigation, then silently closed my support case on Aug 10 2018. There is still no resolution. Good luck to all having this issue as well!

So managed to get my podcast submitted and approved a few days ago. Does anyone have an idea of how long it’ll take to appear in podcast app searches? It can be found when putting in the Apple URL from Podcast Connect. Cheers

It's currently telling me that:

ritms6-itunesconnect.apple.com’s server IP address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN

Is this the issue people are having? Tried on 3 different devices, various logins.

There is a widespread bug which Apple are aware of and are investigating. There isn't really anything you can do until this is sorted.

Here's the response in a nutshell. Even if you have an RSS and get through to specifically Podcasts Connect support:

Nice support. apple gave me an email for podcast support. 5 days no answer.

I have the same problem! I tried clicking contact us and it asks me to login again. This has been happening for three days.

Are there any updates here?