3 Replies Latest reply: Feb 11, 2007 9:51 AM by blon
shadowlp06 Level 1 Level 1 (0 points)
I installed my Ipod Shuffle on my girlfriend's computer under the Windows ME O/S...her dad just loaded Vista on the computer and now my Ipod has gone insane. All my songs are gone from it and when I try to restore the Ipod I get an Error 1418, unable to restore. Can anyone help me with this?

Other OS, Windows Vista
  • 0Ari0 Level 5 Level 5 (4,995 points)
    I installed my Ipod Shuffle on my girlfriend's
    computer under the Windows ME O/S...


    Since iTunes doesn't run under WinME, HOW did you do that? Or didn't you use iTunes at all?

    her dad just
    loaded Vista on the computer and now my Ipod has gone
    insane. All my songs are gone from it and when I try
    to restore the Ipod I get an Error 1418, unable to
    restore. Can anyone help me with this?


    First read this: http://docs.info.apple.com/article.html?artnum=305042

    and,

    "Customers who have upgraded to Windows Vista and are still experiencing issues playing iTunes Store purchases should download and run the iTunes Repair Tool for Vista after re-installing iTunes 7.0.2..."

    http://www.apple.com/support/downloads/itunesrepairtoolforvista10.html
  • shadowlp06 Level 1 Level 1 (0 points)
    Sorry, I was guessing on the O/S, I thought it was ME but it wasn't...my bad.
  • blon Level 1 Level 1 (0 points)
    i have the exact same problem as the first response that error when i try ro restore ipod.
    .I just got a new computer 2 days ago and it has microsoft vista.i cannot restore ipod.I downloaded itunes 7.02 and installed ipod but i have an old software on my ipod.It will not let me update or restore ipod which i need to do.I can put songs onto it but the ipod needs to be restored before i can play them.

    Do i wait then until new itunes is out.That article i read it but it does not mention error code 1418 in the list of problems with vista. which is worrying

    please what do i do now i desperately need my ipod