How can I get from Apple an invoice from a purchase made 2 years ago?

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Level 1

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How can I get from Apple an invoice from a purchase made 2 years ago?

I made several purchases from Apple in the last 10 years or so. Many iPhones, plus iPads, Mac Books, etc., not just for me but for acquaintances from overseas. Now I've been asked for an invoice from an iPhone I purchased in Dec 2016 and I can't find it. When you take your device for repair they right away come up with the purchase information. It would be nice if one could get an old invoice online and print it. Maybe this option already exists but I couldn't find it. If somebody know how, please let me know. Thank you.

iPhone 5s, iOS 9.3.2, I don't know the answer for these

Posted on Aug 8, 2018 5:05 PM

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Answer 1

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rubens63 Author

Level 1

15 points

Aug 9, 2018 10:13 AM in response to ChitlinsCC

Thank you everyone. I make my purchases in store, not online. In a chat with Apple they asked me to call 800-692-7753, which I did and a copy of the invoice was in my e-mail the next day. I'm very satisfied with Apple Customer Service.

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Answer 2

babowa

Level 9

78,562 points

Aug 8, 2018 5:07 PM in response to rubens63

You can try going to your iTunes account and pulling up all of your purchases; however, I do not believe they keep records longer than 18 months. You might try in person at a store.

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