iCloud sign in window keeps popping up despite being signed in

I reset my iCloud password about a year ago and i can sign in on my iMac and iPhone without a problem. But every time I turn on the iMac a small window pops up asking for the password and won't accept what I know is the correct one. If I go to iCloud in system preferences, which is set to automatically sign in, I can sign out and in no problem. Same if I go to iCloud.com.


I've gone through the whole process of putting in the verification code which was sent to my phone and the code was accepted. But the window is still popping up.


Can anyone help?

iMac, OS X Yosemite (10.10.5)

Posted on Aug 10, 2018 6:57 AM

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5 replies

Aug 13, 2018 12:40 AM in response to Loud Tango

It may help to try restarting the Mac in safe mode, then try removing the iCloud account while in safe mode. Use safe mode to isolate issues with your Mac


If you're unable to remove it while in safe mode, try:

  1. Go to Settings on iCloud.com, then look at the My Devices section.

    If you don’t see the My Devices section, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.

  2. In the list of devices, click the one you want to remove.
  3. Click the Delete button User uploaded file next to the device. If you don’t see the Delete button, click Remove Device (below the device’s serial or IMEI number).


Other people had luck by going into imessage, calendar, itunes, app store, and facetime and sign out of their account for each one.


If that still doesn't work, contact iCloud Support

Aug 10, 2018 7:56 AM in response to philip.lambkin

Open system preferences > click on iCloud you will see the box for keychain is unchecked, so check mark the box a small pop - up will come on the screen after a while to enter iCloud verification code so enter it .

Make sure your trusted mobile is opened , after a while six digit code will come through sms on the mobile .Enter the six digit code on the next pop up .

You will see iCloud Keychain is setting up and a small circle is rotating the box for keychain is configured with iCloud server .

Try this if possible post a screen shot of it ( hide your mail address ) .

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iCloud sign in window keeps popping up despite being signed in

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