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Song titles and information have disappeared

Hoping someone can help me. Out of the blue the other day, song titles and most of the song information have randomly disappeared from many tracks in my Apple Music app. They are visible on my MacBook but are not visible on my app. I can play the track but it will just label it 'Unknown title'. Some entire albums have no information at all attached to them. I've posted some screenshots here.


I've tried turning iCloud on and off and have even done a full reinstall of iOS and it's still an issue. Any ideas?


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iPhone 7, iOS 11.4.1

Posted on Aug 13, 2018 6:01 AM

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Posted on Aug 14, 2018 5:34 AM

Works for me, try to:

  • Refresh your connection to Apple iCloud Music Library by toggling it off and back on again
  • Close the Music App and any other apps that play music
  • Reset your network’s settings (Settings > General > Reset > Reset Network Settings)
  • Toggle Airplane mode on and off
  • Delete the Music app and then reinstall it
  • Go to Settings > Music and turn off Show Apple Music. Then, Go to Settings > Apple ID Profile (or on older iOS iCloud) and Sign Out, wait 20-30 seconds, then Sign in

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Question marked as Top-ranking reply

Aug 14, 2018 5:34 AM in response to Michael21115

Works for me, try to:

  • Refresh your connection to Apple iCloud Music Library by toggling it off and back on again
  • Close the Music App and any other apps that play music
  • Reset your network’s settings (Settings > General > Reset > Reset Network Settings)
  • Toggle Airplane mode on and off
  • Delete the Music app and then reinstall it
  • Go to Settings > Music and turn off Show Apple Music. Then, Go to Settings > Apple ID Profile (or on older iOS iCloud) and Sign Out, wait 20-30 seconds, then Sign in
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Aug 14, 2018 12:51 AM in response to anonyme4321

Sure, try Christian Scott's 'Rewind That' (album is 'Collection', 2014). I can see the track and album details if I search for it in the Apple Music catalogue, but once I add it to my library, the information is gone. It's the same for every song on Christian Scott's 'Collection' album.


Thanks

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Song titles and information have disappeared

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