apple itunes say there is a bill for 102.00

Apple stating there is a bill for $102.00 on my iPad from a purchase. There were no purchases made from my iPad it was sent to my junk mail. Is this from your group?

Posted on Aug 13, 2018 8:06 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2018 8:24 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 13, 2018 8:24 AM in response to Kathleenfromstuyvesany

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

Aug 13, 2018 9:17 AM in response to Kathleenfromstuyvesany

Check your purchases history.


Purchase History Review



Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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apple itunes say there is a bill for 102.00

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