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Homepod not able to control homekit with Hue lights?

My homepod seems to "think" it's controlling my homekit enabled hue lights, but alas it is not. For example, when I ask for a request "Turn on the lights in the bedroom" Siri answers me with, "Done." But the lights in the bedroom remain on. When I ask through my phone, the requests are correctly executed. Before I installed the Hue lights, I was able to successfully make requests on either my homepod or iphone.


I should note I have an Apple TV also setup on my network.


This seems like it might be a bug between Apple Homekit and Hue lights. Is anyone else having this problem? Has anyone found a solution? Is this on Apple's radar screen - how can we catch their attention to get help?


Thanks all,


Paul

Posted on Aug 14, 2018 11:48 AM

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Posted on Aug 14, 2018 11:58 AM

Check if you can control your Hue lights with the Home app on an iPhone or iPad, if you can then there may be an issue with your HomePod, in which case try resetting it: Reset HomePod - Apple Support


If the Hue lights do not work from both the HomePod and the Home app on an iPhone or iPad try removing the Hue devices from your Home and add them back: Delete your home data or reset your accessories - Apple Support


If after those steps you are still unable to control your Hue lights contact Apple Support so Apple is aware of the issue: Contact Apple Support

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Question marked as Best reply

Aug 14, 2018 11:58 AM in response to tpetdoctor

Check if you can control your Hue lights with the Home app on an iPhone or iPad, if you can then there may be an issue with your HomePod, in which case try resetting it: Reset HomePod - Apple Support


If the Hue lights do not work from both the HomePod and the Home app on an iPhone or iPad try removing the Hue devices from your Home and add them back: Delete your home data or reset your accessories - Apple Support


If after those steps you are still unable to control your Hue lights contact Apple Support so Apple is aware of the issue: Contact Apple Support

Homepod not able to control homekit with Hue lights?

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