I have received an email saying I have authorised a payment of $49.99 for coins for a game. I do not have the game and I have no other accounts linked to mine and my account is registered to UK address. Also, when I went to bottom it asked if I wanted to cancel transaction, I clicked on it and it took me straight to my Apple ID log in. I never put my details in as I was concerned they would be able to duplicate my password if I entered it. Please help 😀
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.
It is a phishing attempt. Do not respond to, or otherwise act on the email.
I have exactly the same email Sangreer. It looks very much like a scam. Very bad that it links straight to the apple ID page. I guess a few people will get caught out with this, as it looks so real.
Thanks for your help. Much appreciated
Have I received a scam email?
