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Song not coded correctly

I purchased an album from Apple music and managed to get it into Sonos (eventually!).

I get a message saying the song can't be played because it is not coded correctly.

The message appears while the song is playing!

The song continues to play unionterrupted!.

It is annoying though because the computer switches from what I am doing to the sonos app to give me the message!

iPhone 7, iOS 11.4.1

Posted on Aug 16, 2018 5:14 AM

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Posted on Sep 2, 2018 6:46 AM

Use the ‘report a problem’-link in your purchase invoice to let Apple know. Then the artist or their iTunes service provider (aggregator/encoding house) can fix it.

2 replies

Song not coded correctly

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