hi
when I try and download a app from app store I get the following message apple id disabled
I can login to account I have changed passwords and security question which have been accepted but when I try to use app store I still get the message
any ideas
iPhone 5s
Follow the instructions in this support article > If your Apple ID is locked or disabled - Apple Support
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
id disabled
