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How to cancel Genius Bar appointment

I have a 1240 appointment today but need to cancel

iPad Wi-Fi, iOS 10.3.2

Posted on Aug 17, 2018 8:27 AM

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Posted on Sep 10, 2018 9:20 PM

I had the same problem, the thing is there is a link in the email that says manage reservations, but thats only available to you when you book your reservation by yourself online. When I had a person at the apple store do it for me through his ipad, the confirmation link had litterally no way of canceling, forcing me to no call no show pretty much, but oh well. If you do it by yourself the email is from "apple support" but when the apple associate does it its from "apple", and the emails are slightly different..

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Question marked as Best reply

Sep 10, 2018 9:20 PM in response to Lapitheroc

I had the same problem, the thing is there is a link in the email that says manage reservations, but thats only available to you when you book your reservation by yourself online. When I had a person at the apple store do it for me through his ipad, the confirmation link had litterally no way of canceling, forcing me to no call no show pretty much, but oh well. If you do it by yourself the email is from "apple support" but when the apple associate does it its from "apple", and the emails are slightly different..

How to cancel Genius Bar appointment

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