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While texting someone the bubbles changed from blue to green. Both use iphones. Why would this happen?

While texting someone the bubbles changed from blue to green. Both use iphones. Why would this happen?

iPhone 7 Plus, iOS 11.4.1

Posted on Aug 17, 2018 12:55 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2018 1:48 PM

Mindylou43 wrote:


While texting someone the bubbles changed from blue to green. Both use iphones. Why would this happen?

That means that the message could not go as iMessage. In addition to both being iPhones, both must have a data connection (Wi-Fi or cellular) and both must have iMessage turned on and working. If either phone does not have a data connection and the Use SMS switch is on for the sending phone the message will be sent as SMS rather than iMessage. One way this could happen is if either phone does not have a Wi-Fi connection AND has Cellular Data turned off.

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Question marked as Top-ranking reply

Aug 17, 2018 1:48 PM in response to Mindylou43

Mindylou43 wrote:


While texting someone the bubbles changed from blue to green. Both use iphones. Why would this happen?

That means that the message could not go as iMessage. In addition to both being iPhones, both must have a data connection (Wi-Fi or cellular) and both must have iMessage turned on and working. If either phone does not have a data connection and the Use SMS switch is on for the sending phone the message will be sent as SMS rather than iMessage. One way this could happen is if either phone does not have a Wi-Fi connection AND has Cellular Data turned off.

While texting someone the bubbles changed from blue to green. Both use iphones. Why would this happen?

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