My New Macbook 12" Retina runs hot sometimes and battery isn't lasting as long as it did when I first purchased 3 months ago...
Is @BobHarris out there? I saw on a forum to run EtreCheck. This is it below...
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-18 00:23:20
Download EtreCheck from https://etrecheck.com
Runtime: 6:32
Performance: Below Average
Problem: Other problem
Description:
Computer gets hot and battery isn’t lasting as long as I feel it should. It’s a brand new computer. Macbook 12inch. Retina. 16GB
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Heavy RAM usage - This machine is using a large amount of RAM.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook (Retina, 12-inch, 2017)
MacBook Model: MacBook10,1
1 1.4 GHz Intel Core i7 (i7-7Y75) CPU: 2-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 1867 ok
BANK 1/DIMM0 - 8 GB LPDDR3 1867 ok
Battery: Health = Normal - Cycle count = 24
Video Information:
Intel HD Graphics 615 - VRAM: 1536 MB
Color LCD
Drives:
disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x2 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 499.96 GB
disk1s1 - Macintosh HD (APFS) 499.96 GB (123.80 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 499.96 GB (21 MB used)
disk1s3 - Recovery (APFS) [Recovery] 499.96 GB (532 MB used)
disk1s4 - VM (APFS) [APFS VM] 499.96 GB (4.29 GB used)
disk2 - Disk Image 187 MB (Disk Image)
External Disk Image
disk2s1 [Partition Map] 32 KB
disk2s2 - G***********e (HFS+) 187 MB
Mounted Volumes:
disk1s1 - Macintosh HD 499.96 GB (371.11 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 499.96 GB (371.13 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - G***********e 187 MB
HFS+
Mount point: /Volumes/G***********e
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en1: Bluetooth PAN
iCloud Quota: 141.88 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About 40 days
System Load: 35.55 (1 min ago) 12.66 (5 min ago) 8.07 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
32-bit Applications:
2 32-bit apps
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 148 Apple tasks |
| [Running] | 136 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 40 Apple tasks |
| [Loaded] | 161 Apple tasks |
| [Running] | 133 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-27) |
| [Not Loaded] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-07-27) |
| [Not Loaded] | com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-07-27) |
Launch Daemons:
| [Loaded] | com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-07-27) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-27) |
| [Not Loaded] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-07-27) |
| [Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-07-24) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-07-10) |
User Launch Agents:
| [Other] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-07-09) |
User Login Items:
Dropbox Application (Dropbox, Inc. - installed 2018-08-15)
(/Applications/Dropbox.app)
Internet Plug-ins:
QuickTime Plugin: (installed 2018-03-27)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| soagent | Apple | 14 | |
| mds | Apple | 13 | |
| suggestd | Apple | 11 | |
| Messages | Apple | 10 | |
| AppleSpell | Apple | 10 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (22) | Google, Inc. | 2.19 GB | |
| kernel_task | Apple | 1.65 GB | |
| Messages | Apple | 983 MB | |
| soagent | Apple | 561 MB | |
| mdworker (19) | Apple | 417 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 104 MB | 17 MB | |
| Apple | 6 MB | 72 KB | ||
| netbiosd | Apple | 1 MB | 563 KB | |
| apsd | Apple | 244 KB | 187 KB | |
| CalendarAgent | Apple | 174 KB | 19 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| Apple | 40 | ||
| soagent | Apple | 3 | |
| Google Chrome Helper (22) | Google, Inc. | 3 | |
| WindowServer | Apple | 3 | |
| com.apple.messages.TranscriptRenderingService | Apple | 2 |
Virtual Memory Information:
| Available RAM | 3.48 GB |
| Free RAM | 110 MB |
| Used RAM | 12.52 GB |
| Cached files | 3.37 GB |
| Swap Used | 1.95 GB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| TeamViewer | 13.2.5321 | 2018-07-27 |
| Microsoft Office 2016 for Mac | 16.16.18081201 | 2018-07-27 |
| Gatekeeper Configuration Data | 151 | 2018-08-13 |
| Microsoft Outlook for Mac | 16.16.18081201 | 2018-08-15 |
| Microsoft OneNote for Mac | 16.16.18081201 | 2018-08-15 |
| Microsoft PowerPoint for Mac | 16.16.18081201 | 2018-08-15 |
| Microsoft Excel for Mac | 16.16.18081201 | 2018-08-15 |
| Microsoft Word for Mac | 16.16.18081201 | 2018-08-15 |
Diagnostics Information (past 7 days):
2018-07-08 17:51:45 Last Shutdown Cause: -128 - Unknown
End of report
MacBook (Retina,12-inch,2017)