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Lost purchased movies while changing itunes store region

I lost purchased movies when I transfered my itunes account region from Brazil to the USA. What shoukd I do?

Posted on Aug 18, 2018 9:47 AM

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Posted on Aug 18, 2018 10:59 AM

Well, not all purchases will show in your history when you change regions. See this for a better explanation than I can give about changing regions. Change your Apple ID country or region - Apple Support, as well as what to do if you experience problems or are looking for help.

9 replies

Aug 18, 2018 9:52 AM in response to RoDreher

It would seem that you did not have a backup of the movies in your iTunes library? And, the movies are not available in the US store. Purchases in one region store are not transferred to another region store, and if you did not transfer the purchase from the device you purchased on to the iTunes library on the computer, then they would be lost. Not all content is available in all countries/regions.

Lost purchased movies while changing itunes store region

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