I need to refund

See your purchase history in the iTunes Store on a Mac or PC - http://support.apple.com/HT204088 - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382 - "Before you contact Apple to request a refund for a charge you don't recognize"...

If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.

If you now recognize this purchase and are asking for a refund then realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/). Apple does refund on a case by case basis, but they can also refuse.

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084

Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"

If a reporting a problem request is unsuccessful you can also try:

Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

https://support.apple.com/country-selector/itunes

Have you checked your purchase history? Ensure that it lines up with the charges.

For more information regarding this topic, please refer to this article: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

If the charges line up with your purchase history, I would suggest following the instructions listed in the article that I listed in a previous response.

For more information in regards to contacting Apple Support, see Contact - Official Apple Support

So the charges line up with your purchase history on iTunes?

Glad I could help!

Hey, lilit115!

How did you receive notification of these charges? If you received them via phone, text, or email it may be a phishing attempt. In order to ensure that these charges are legitimate, I would suggest checking your iTunes purchase history.

For more information regarding this topic, please refer to this article: See your purchase history in the App Store or iTunes Store - Apple Support