Apple Event: May 7th at 7 am PT
When I purchased a protection screen for the iPhone X from your store, the seller told me there is a warranty on the screen. Unfortunately my screen fell and the screen was broken. Does the warranty include changing the device screen or the just the protection screen?
iPhone screen repair pricing
The following screen repair prices apply if:
If your iPhone has additional damage that's not limited to the screen, see the "Other damage" fees.
| iPhone model | Screen repair only | Other damage |
|---|---|---|
| iPhone X | $ 279 | $ 549 |
iPhone screen repair pricing
The following screen repair prices apply if:
If your iPhone has additional damage that's not limited to the screen, see the "Other damage" fees.
| iPhone model | Screen repair only | Other damage |
|---|---|---|
| iPhone X | $ 279 | $ 549 |
1. This is a user to user forum. You are not addressing Apple. As such it is not our store.
2. If the screen protector had a warranty it likely applies to the protecting screen itself and not the iPhone's screen directly. What brand protector was it exactly?
3. Accidental damage is not covered by the standard iPhone warranty.
See here for repair pricing: iPhone Service Pricing - Apple Support
You'll have to read the documentation that came with the screen protector, but generally, the answer is going to be no. Warranties cover defects in manufacturing or materials. They do not cover accidental damage or breakage.
About warranty
