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What is ref code CNW001?

Suddenly I no longer have wi-go in my MAC. Diagnostics shows a reference code CNW001.

MacBook Pro with Retina display, iOS 9.2.1

Posted on Aug 22, 2018 11:32 AM

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Question marked as Apple recommended

Apple Diagnostics: Reference code CNW001

There may be an issue with the Wi-Fi hardware.


Take in for an assessment, In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test, then you can determine which service and support options are available.


https://www.apple.com/retail/geniusbar/




How to troubleshoot Wi-Fi connectivity - Apple Support

Posted on Aug 23, 2018 8:35 AM

6 replies
Question marked as Apple recommended

Aug 23, 2018 8:35 AM in response to tomburns100

Apple Diagnostics: Reference code CNW001

There may be an issue with the Wi-Fi hardware.


Take in for an assessment, In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test, then you can determine which service and support options are available.


https://www.apple.com/retail/geniusbar/




How to troubleshoot Wi-Fi connectivity - Apple Support

What is ref code CNW001?

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